Jewel Conyers
New York,NY
Summary
Experienced with coordinating patient interactions and administrative tasks in healthcare setting. Utilizes strong organizational skills to manage patient appointments and maintain accurate records. Track record of enhancing patient satisfaction by delivering attentive and efficient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Patient Coordinator
Mount Sinai
07.2021 - Current
- Verified patient insurance eligibility and entered patient information into system.
- Answered incoming calls, scheduled appointments and filed medical records.
- Checked in and verified insurance eligibility for 70 + patients daily, ensuring accuracy and efficiency in a high volume environment.
- Trained new staff on filing, phone etiquette and other office duties.
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Reduced wait times by effectively coordinating with medical staff on patient schedules and room availability.
Sales Associate
American Eagle Outfitters
06.2020 - 07.2021
- Assisted an average of 50+ customers per shift, providing personalized service and promoting loyalty programs.
- Maintained regular store maintenance by ensuring shelves and displays were fully stocked and priced accordingly
- Engaged with a diverse range of customers to aid in finding their desired product, in addition to promoting credit and loyalty programs
- Tracked customer purchases to predict sales opportunities, adjusting presentation of merchandise to push certain items
- Preserved knowledge of current and future promotions to provide accurate service and inform customer purchasing decisions
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
McDonald's
03.2019 - 07.2021
- Assisted with store appearance, maintain cleanliness, and organized floor throughout shift
- Managed inventory and restocked supplies across multiple stations, ensuring consistent availability of 200+ menu items daily
- Planned efficient sales to maximize the number of customers served and incoming revenue
- Arranged attractive and creative displays to catch the eye of incoming customers and encourage sales
Sales Associate
Hollister Co.
02.2018 - 02.2019
- Used POS system to process hundreds of transactions weekly, calculate prices, and process transactions.
- Restocked front lanes and displays, following established merchandising procedures and standards.
- Assisted with store recovery to maintain clean and organized sales floor throughout shift
- Supported company mission and positive store culture through honesty, integrity, and high-quality customer experiences
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Science - Digital Marketing
Borough of Manhattan Community College
New York, NY08-2025
Skills
- Insurance verification
- Appointment scheduling
- Customer service
- Organizational skills
- Multitasking
- Creative problem solving
- Attention to detail
- Proficient in Proficient in MS Office suite, Word, Publisher, PowerPoint, Excel
Certification
Corporate Compliance Training - Mount Sinai Health System, 2025
Emergency Management Core Competency Training - Mount Sinai Health System, 2025
Timeline
Patient Coordinator
Mount Sinai
07.2021 - Current
Sales Associate
American Eagle Outfitters
06.2020 - 07.2021
Sales Associate
McDonald's
03.2019 - 07.2021
Sales Associate
Hollister Co.
02.2018 - 02.2019
Associate of Science - Digital Marketing
Borough of Manhattan Community College
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