Summary
Overview
Work History
Education
Skills
Timeline
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Jewel Fitzgerald

Jewel Fitzgerald

Charlotte,NC

Summary

  • Experienced and creative photographer with a strong background in photography sales, marketing, customer service, and project management. Proficient in various photography styles and skilled at understanding client requirements, offering innovative suggestions to meet their needs. Able to conduct on-location shoots and set up studio environments while ensuring equipment maintenance. Committed to customer satisfaction by providing exceptional service and support.
  • Adept at exploring different solutions to effectively address customer needs. Seasoned management professional successful at establishing excellent working relationships with customers, employees, vendors and contractors.
  • Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

4
4
years of professional experience

Work History

Real Estate Photographer

TruPlace
05.2024 - Current
  • Engaged directly with real estate agents and their clients to understand specific needs, delivering tailored photography solutions that exceed expectations
  • Provided exceptional customer service by addressing client feedback promptly, ensuring satisfaction and loyalty
  • Utilized persuasive communication skills to highlight property features and value, enhancing the overall customer experience

Owner/Operator

Sparkling Touch Cleaning LLC
07.2023 - Current
  • Established and managed a successful cleaning business, focusing on exceptional customer service and client retention
  • Developed and implemented marketing strategies, including cold calling, to attract and retain customers, resulting in significant business growth
  • Eectively resolved customer complaints and issues, ensuring high levels of satisfaction and repeat business
  • Managed all aspects of business operations, including scheduling, stang, and financial management, to maintain ecient and profitable operations
  • Demonstrated strong interpersonal skills in handling client interactions, building trust, and fostering long-term relationships

Real Estate Photographer

Planomatic
01.2021 - Current
  • Collaborated with real estate professionals to produce high-quality images and virtual tours that enhance property marketability
  • Maintained consistent communication with clients to ensure alignment with their vision and needs, fostering strong client relationships
  • Contributed to increased sales by creating visually appealing content that attracted potential buyers and sellers

3D Appraiser

Class Valuation
06.2023 - 12.2023
  • Conducted thorough appraisals and prepared detailed reports, communicating complex information clearly to clients and stakeholders
  • Worked closely with teams to ensure accuracy and consistency in valuations, demonstrating strong attention to detail and compliance with industry standards

Administrative Assistant

Combo Contracting
08.2020 - 12.2023
  • Provided administrative support to ensure smooth operations within the company, demonstrating strong organizational skills and attention to detail
  • Managed incoming calls and handled client inquiries with professionalism and eciency, enhancing customer service experiences
  • Coordinated schedules, meetings, and communications, contributing to a well-organized and productive work environment

Education

High School Diploma/GED -

Central Piedmont Community College
Charlotte, NC

Skills

Customer Service

  • Sales and Retention

  • Communication

  • Problem-Solving

  • Organizational Skills

  • Technical Proficiency

  • Adobe Photoshop Proficiency

  • Client Communication

  • File Organization

  • Problem-solving abilities

  • Data Entry

  • Critical Thinking

  • Microsoft Office proficient

Timeline

Real Estate Photographer

TruPlace
05.2024 - Current

Owner/Operator

Sparkling Touch Cleaning LLC
07.2023 - Current

3D Appraiser

Class Valuation
06.2023 - 12.2023

Real Estate Photographer

Planomatic
01.2021 - Current

Administrative Assistant

Combo Contracting
08.2020 - 12.2023

High School Diploma/GED -

Central Piedmont Community College

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Jewel Fitzgerald