Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jewel Goff

Canton,OH

Summary

Industrious Fulfillment Associate experienced in fluid loading, package handling and employee training. Excellent time management and planning skills with proficiency in operation of standard warehouse equipment. Seeking permanent role with growing team.

Overview

8
8
years of professional experience

Work History

Warehouse Packer

Amazon
Akron, OH
10.2022 - Current
  • Assembled and packed orders according to customer specifications.
  • Verified accuracy of items picked against packing list.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Collected empty pallets for reuse or disposal in accordance with company policy.
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Used handheld scanners to track inventory movement within the warehouse system.
  • Stacked cartons onto appropriate pallets according to size and weight restrictions.
  • Reported any damages or discrepancies observed during operations to supervisor.
  • Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Utilized proper techniques for lifting, packing and handling heavy objects.
  • Installed protective bracing, padding, or strapping, to prevent shifting or damage to items being transported.
  • Provided suggestions and feedback on improving departmental processes and work environment.
  • Adhered to health and safety regulations to minimize risks of injury and accidents.
  • Resolved packing issues promptly to avoid delays in the shipping process.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
  • Placed products on conveyors for final wrapping and shipment.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Demonstrated great teamwork skills with staff members involved in production and transport.

Warehouse Picker

Amazon
Akron, OH
10.2022 - Current
  • Picked items for customer orders according to order slips or verbal instructions.
  • Verified accuracy of picked items against pick list or customer order.
  • Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
  • Inspected incoming shipments for damage or discrepancies between the packing list and actual inventory received.
  • Operated hand-held scanners to track product movement within the warehouse environment.
  • Ensured that all safety procedures were followed while operating machinery.
  • Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Pulled merchandise to fulfill orders to specification.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Used handheld scanners to key in data for packages.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized, and free of hazards.
  • Trained new employees regarding warehouse procedures and standards.

Warehouse Stower

Amazon
Akron, OH
10.2022 - Current
  • Stowed merchandise in designated areas of the warehouse, including shelves, racks and bins.
  • Maintained accurate inventory records by scanning bar codes for items received and shipped.
  • Loaded and unloaded packages from trucks using a forklift or pallet jack.
  • Utilized RF scanners to pick orders for shipment, ensuring accuracy in order fulfillment process.
  • Moved product between storage locations utilizing a variety of material handling equipment including pallet jacks, lifts and carts.
  • Followed all established procedures regarding shipping and receiving processes.
  • Handled hazardous materials according to standard safety regulations.
  • Reported any discrepancies found in deliveries or inventories.
  • Cleaned work area on a daily basis and performed general housekeeping duties as needed.
  • Kept track of expiration dates on products stored in the warehouse.
  • Participated in physical inventories conducted periodically throughout the year.
  • Provided assistance with special projects as needed by management staff.
  • Adhered strictly to company policies related to health and safety guidelines.
  • Assisted colleagues with lifting boxes when necessary during peak periods of activity.
  • Used handheld scanner to sort products onto appropriate shelves daily.
  • Cleared debris and emptied carts from work area frequently to maximize productivity and maintain safety.
  • Provided feedback on stowing practices to improve efficiency and effectiveness.
  • Used warehouse equipment, such as pallet jacks and forklifts, to move items as needed.
  • Followed instructions from warehouse management software and systems.
  • Collaborated with team members to improve stowing processes and increase productivity.
  • Completed stowing tasks within given deadlines to meet operational goals.
  • Maintained accurate records of stowed items for inventory tracking purposes.
  • Participated in training sessions to learn new stowing methods and technologies.
  • Worked flexible hours, including weekends and holidays, to meet warehouse demands.
  • Ensured optimal use of storage space following warehouse guidelines.
  • Followed safety protocols to prevent accidents and injuries in the workplace.
  • Scanned and placed items into specific storage locations using handheld scanners.
  • Addressed and reported any inventory discrepancies to supervisors.
  • Engaged in continuous learning to stay updated on warehouse best practices and safety standards.
  • Inspected items for damage or defects before stowing.
  • Met or exceeded target for on-time customer shipments.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Produced quality products by palletizing, packaging and assembling finished items.
  • Separated products according to weight, grade and size of material to produce final product.
  • Reduced health and safety risks with strict adherence to safety protocols and PPE requirements.
  • Sorted product components on work tables to maintain maximum organization and productivity.
  • Measured and weighed items to meet quality standards and prevent waste.

Warehouse Stow Ambassador

Amazon
Akaska, Ohio
10.2022 - Current
  • Followed instructions from warehouse management software and systems.
  • Cleared debris and emptied carts from work area frequently to maximize productivity and maintain safety.
  • Participated in training sessions to learn new stowing methods and technologies.
  • Followed safety protocols to prevent accidents and injuries in the workplace.
  • Engaged in continuous learning to stay updated on warehouse best practices and safety standards.
  • Completed stowing tasks within given deadlines to meet operational goals.
  • Provided feedback on stowing practices to improve efficiency and effectiveness.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • provide training to new hires/cross-trainees on the proper technique of stowing.
  • taught the importance of safety and FOO while in stow process in a timely manner.

Warehouse Problem Solver

Amazon
Akron, OH
10.2022 - Current
  • Identified and analyzed complex problems to develop effective solutions.
  • Created detailed reports outlining problem solving techniques used in specific cases.
  • Conducted research into industry best practices for problem-solving approaches.
  • Implemented corrective measures to prevent future occurrences of the same issue.
  • Evaluated existing processes, procedures, and policies to determine where improvements could be made.
  • Developed strategies for improving customer experience by proactively addressing potential obstacles or difficulties.
  • Coordinated efforts between multiple teams within the organization when developing solutions for complex problems.
  • Made decisions and resolved issues using critical thinking and analytical skills.
  • Defined and determined cause of problem to identify, prioritize and select alternatives.
  • Shared information and resources to support problem-solving strategy.
  • Selected best and most efficient methods to complete on-time deliverables.
  • Generated various solutions to choose and put best plan into action.
  • Engaged in problem-solving dialogue to assess for additional resources available.
  • Leveraged combination of skills to identify issues and determine underlying causes.
  • Conducted immediate and longer-term follow-ups to ascertain effectiveness of problem-solving activities.
  • Analyzed complex issues to identify root causes and implemented effective solutions.
  • Identified patterns and trends that could lead to potential problems.
  • Trained team members on problem-solving techniques and tools.
  • Led brainstorming sessions to encourage creative problem-solving among team members.
  • Implemented continuous improvement practices to minimize future issues.
  • Prepared detailed reports summarizing problem analysis, solutions, and results.
  • Developed innovative approaches to streamline processes and improve efficiency.
  • Utilized project management tools to track problem-solving initiatives and outcomes.

Warehouse Water Spider

Amazon
Akron, OH
10.2022 - Current
  • Performed safety inspections on equipment to verify proper operation and compliance with regulations.
  • Transport totes full of work to each stow station in a timely manner.
  • Track reactive to make sure deadlines are completed on time.
  • Collect empty totes and put in 5s sections to avoid unnecessary injuries of stowers.
  • Palletize work totes in an orderly procedure to be delivered to stowers.

Sales Floor Associate/Cashier

DD's Discount Store
Victorville, CA
08.2021 - 10.2022
  • Greeted customers, provided excellent customer service and responded to inquiries.
  • Assisted customers with locating desired items in store.
  • Maintained cleanliness of sales floor area and organized merchandise displays.
  • Operated cash register, processed payments and handled returns and exchanges efficiently.
  • Processed transactions accurately and quickly using point-of-sale systems.
  • Verified accuracy of prices by checking tags against inventory system.
  • Ensured accurate pricing on products before ringing up orders for customers.
  • Provided product knowledge upon request to help customers make informed purchase decisions.
  • Supported team members with stocking shelves, inventory control, price changes and other tasks as needed.
  • Performed light housekeeping duties such as dusting shelves and vacuuming floors when necessary.
  • Executed daily opening and closing procedures such as counting money in the register and reconciling receipts with sales totals.
  • Restocked shelves according to planograms while adhering to company standards for quality assurance.
  • Adhered to all safety policies, including the proper use of ladders or lifts when stocking higher shelves.
  • Attended all required training sessions related to job functions and industry regulations.
  • Monitored customer traffic flow within the store to ensure efficient checkout processes.
  • Provided feedback on customer experience trends to management for further improvement initiatives.
  • Resolved customer complaints in a courteous manner that minimized negative impact on store operations.
  • Performed regular cycle counts for accurate inventory tracking purposes.
  • Remained knowledgeable about current promotions, policies regarding payment and exchanges.
  • Followed established loss prevention procedures including monitoring suspicious activity or theft attempts.
  • Answered phone calls promptly, routed calls correctly and took messages when appropriate.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Created price tags and merchandise signs for new items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Used product knowledge to suggest items to match client needs.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Assessed customer product needs and interests in order to best recommend suitable items.
  • Addressed customer questions and concerns regarding products and services.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Assisted in the preparation and execution of physical inventory counts.

Hookah Server/Cashier Assistant

Paradise Hookah Lounge
Hesperia, CA
05.2020 - 05.2022
  • Greeted guests and provided them with menus.
  • Ensured that all hookah pipes were filled, lit, and extinguished properly.
  • Maintained a clean and organized workstation at all times.
  • Assisted in the preparation of food items as needed.
  • Provided excellent customer service to patrons.
  • Processed payments using a point-of-sale system.
  • Regularly checked supplies such as tobacco, charcoal, and glassware for adequate inventory levels.
  • Adhered to all health code standards while preparing hookahs for customers.
  • Followed company policies and procedures consistently.
  • Educated guests on different types of tobaccos available and their flavor profiles.
  • Performed daily cleaning duties including wiping down surfaces, emptying ashtrays, sweeping and mopping floors.
  • Replenished bar stock with necessary items throughout shift.
  • Communicated effectively with team members regarding customer requests and needs.
  • Resolved customer complaints promptly and professionally.
  • Managed cash drawer accurately to ensure proper funds are present at end of shift.
  • Restocked shelves when necessary to maintain an attractive product display.
  • Organized tables efficiently according to guest count size ensuring safety protocols were followed.
  • Participated in staff meetings to discuss strategies for improving customer experience.
  • Kept up with industry trends by researching new products or techniques used in other establishments.
  • Responded quickly to any changes in the environment or customer preferences during shifts.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Restocked and cleaned counter and service stations throughout shifts.
  • Checked on dining area to identify immediate needs and reset tables between guests.
  • Handled inventory of beverage supplies, rotating products based on shipments, ordering more supplies and keeping detailed records.
  • Stocked server areas with supplies before, during and after shifts.
  • Cleaned and sterilized dinnerware, equipment and facilities to maintain hygienic environment.
  • Participated in ongoing training to enhance job skills and knowledge.
  • Totaled checks and used cash register to accept payment for services.

Sales Associate

Victoria Secret
Canton, OH
12.2019 - 01.2020
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Assessed customer needs to provide assistance and information on product features.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies, and security practices.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Used technology resources to assist customers in locating and selecting items.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Adapted sales strategies based on customer interactions and feedback to improve results.
  • Adhered to company initiatives and achieved established goals.
  • Conducted product demonstrations to highlight features and benefits.
  • Assisted in visual merchandising, creating appealing displays that capture customer interest.
  • Greeted customers to determine wants or needs.

CCHA

Community Caregivers Of Green
Green, OH
01.2019 - 08.2019
  • Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
  • Monitored vital signs including blood pressure, temperature and pulse rate.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Educated families about available resources for home health care services in the local community.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Developed plans for respite care when needed based on availability of family members or other caregivers.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Laundered clothing and bedding to prevent infection.
  • Assisted with meal planning to meet nutritional plans.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed care plan and directions to administer medications.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Followed safe lifting and transferring techniques to transport residents.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Monitored vital signs and medication use, documenting variances, and concerning responses.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Recorded client status progress and challenges in logbooks and reports.

Assistant Manager

Go Games and Toys
Fairlawn, Ohio
06.2016 - 11.2017
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Operations key holder and cash depositor.
  • Delivered reliable preparation to store cleanliness for customers.
  • Greeted customers and provided exceptional customer service.
  • Provided accurate information about products, prices and services.
  • Processed transactions using a point-of-sale system.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Conducted inventories on a regular basis to track stock levels.
  • Demonstrated product features and benefits for customers' needs.
  • Handled customer complaints in a professional manner.
  • Upsold additional items based on customer interests and needs.
  • Tracked sales performance metrics to identify trends in the market place.
  • Developed promotional strategies to increase sales volume.
  • Attended weekly team meetings to review performance goals and objectives.
  • Scheduled shifts for fellow associates during peak traffic times.
  • Suggested ideas for improving store operations and increasing profits.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Collaborated with management teams to develop innovative marketing strategies.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Ensured compliance with all safety regulations while handling hazardous materials.
  • Analyzed customer feedback data to recommend improvements in service quality.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Engaged customers in friendly, professional dialogue to determine needs.

Pharmacy Clerk

Rite Aid
Akron, OH
06.2016 - 06.2016
  • Assisted customers with selecting and purchasing medications.
  • Maintained pharmacy inventory, including ordering and stocking supplies.
  • Verified accuracy of prescriptions filled by pharmacists.
  • Checked expiration dates on prescription drugs to ensure potency.
  • Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.
  • Entered patient data into computer system to maintain accurate records.
  • Processed payments from customers using cash registers or other electronic systems.
  • Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
  • Assisted with preparing insurance forms for reimbursement purposes.
  • Performed administrative tasks such as filing paperwork and answering phone calls.
  • Provided advice on health-related issues such as diet, exercise, over-the-counter remedies.
  • Adhered to safety procedures while handling hazardous materials like chemicals used in compounding medications.

Education

High School Diploma -

Stark State College
Canton, OH

Skills

  • Order documentation
  • Box assembly
  • Package labeling
  • Palletizing
  • Teamwork
  • Rigid packaging
  • Stock organization

Timeline

Warehouse Packer

Amazon
10.2022 - Current

Warehouse Picker

Amazon
10.2022 - Current

Warehouse Stower

Amazon
10.2022 - Current

Warehouse Stow Ambassador

Amazon
10.2022 - Current

Warehouse Problem Solver

Amazon
10.2022 - Current

Warehouse Water Spider

Amazon
10.2022 - Current

Sales Floor Associate/Cashier

DD's Discount Store
08.2021 - 10.2022

Hookah Server/Cashier Assistant

Paradise Hookah Lounge
05.2020 - 05.2022

Sales Associate

Victoria Secret
12.2019 - 01.2020

CCHA

Community Caregivers Of Green
01.2019 - 08.2019

Assistant Manager

Go Games and Toys
06.2016 - 11.2017

Pharmacy Clerk

Rite Aid
06.2016 - 06.2016

High School Diploma -

Stark State College

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Jewel Goff