Jewel Jackson
Gary
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
6
6
years of professional experience
Work History
Customer service representative
U-Haul
01.2021
- Assisting customers truck, trailer, storage unit rental reservations.
- Providing information on U-Haul services, such as moving equipment, supplies and rentals.
- Handling rental transactions, including payments contracts, and processing returns.
- Answering questions and concerns from in person and the phone.
- Driving and transporting U-Haul vehicles and equipment to and from various locations.
- Ensuring that rental trucks, trailers, and equipment are delivered promptly and safely.
- Inspecting the vehicles for damage and ensure they are in good working condition before and after use.
- Providing excellent customer service while assisting with loading or unloading when necessary.
Production worker
Stride
01.2020
- Mark and label containers, container tags, or products using marking tools
- Clean containers, materials, supplies, or work areas using cleaning solutions and hand tools
- Remove completed or defective products, placing them on conveyors or loading docks.
- Place or pour products into containers using hand tools and equipment, or fill containers from spouts
- Load materials and products into package processing equipment.
Team leader
Whataburger
01.2023 - 01.2024
- Communicate with customers regarding orders, comments, and complaints.
- Clean glasses, dishes, and fountain equipment, as well as steam tables, steam counters, and other pieces of equipment. Related professions Accept payment from customers and make changes as necessary.
- Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
- Related professions in cash registers, payments and receipts are balanced.
- Perform personnel activities, such as supervising and training employees.
- Request and record customer orders, and compute bills, using cash registers and multi-counting machines
Assembly line worker
Elite staffing Inc
01.2022 - 01.2023
- Operate machines, conveyors, and other conveyances to load and unload items.
- Help with the production machinery or self-operate
- For further processing, inspection, or wrapping, place the products in equipment or on work surfaces.
- Check products to make sure they meet quality standards.
- To begin production processes, start machines or equipment.
- Transfer finished products, raw materials, tools, or equipment between storage and work areas of plants and warehouses, by hand
- Count finished products to determine if product orders are complete.
Janitorial manager
Bryco
01.2018 - 01.2021
- Managing a cleaning crew at customer locations
- Inspecting completed work to ensure it meets the standards set by the client and state or federal laws
- Educating custodial employees to ensure a clean, safe, and effective cleaning operation
- Ensuring that supplies are properly stocked and ordered, as well as providing the necessary tools and equipment for necessary maintenance
- Creating checklists of duties to be done daily
- Checking if facilities are cleaned correctly
- Investigating client complaints
- Prepare staff work schedules and assign specific duties.
Education
High school Diploma - undefined
Gary Middle College
01.2018
Skills
- Creativity
- Leadership
- Organization
- Problem solving
- Teamwork
Timeline
Team leader
Whataburger
01.2023 - 01.2024
Assembly line worker
Elite staffing Inc
01.2022 - 01.2023
Customer service representative
U-Haul
01.2021
Production worker
Stride
01.2020
Janitorial manager
Bryco
01.2018 - 01.2021
High school Diploma - undefined
Gary Middle College
Similar Profiles
Nayesha KandelNayesha Kandel
Reservation Manager at U-HaulReservation Manager at U-Haul
JOSEPH ANDREWS JRJOSEPH ANDREWS JR
Reservation Manager at U-HaulReservation Manager at U-Haul
Jadu ThomasJadu Thomas
Preventative Maintenance Technician at U-HaulPreventative Maintenance Technician at U-Haul
Akhil Radhakrishnan NairAkhil Radhakrishnan Nair
Associate Customer Service Representative at U-HaulAssociate Customer Service Representative at U-Haul
Tyisha FullerTyisha Fuller
Home Health Aide at Travail With Us, LLCHome Health Aide at Travail With Us, LLC