Jewel Lewis
Office Assistant/Customer Service Representative
Tamarac,Fl
Summary
Experienced professional seeking to fill a customer service position. Key Qualifications ? Microsoft word specialist ? Microsoft excel specialist ? Po Knowledgeable and dedicated customer service professional with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
4
4
years of post-secondary education
2
2
years of professional experience
Work History
Customer Service Representative
DarSai International
Tamarac, FL
07.2020 - 04.2021
- Assisted with bills Clarified customer uncertainties (if any) to resolve any misunderstanding.
- Corrected outdated customer information by reviewing customer plans.
- Assisted customers with checking out by completing cash and card transactions.
- Informed customers of ongoing promotions to boost sales.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
- Provided primary customer support to internal and external customers in fast-paced environment.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Medical Receptionist
CSL Plasma
Wilton Manors, FL
07.2019 - 01.2020
- Maintained patient databases and updated information in alignment with HIPAA protocols.
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained records by recording, obtaining and updating personal and financial information.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Completed skilled administrative work to support all office staff and operational requirements.
Legal Secretary Intern
Wells and Wells Law Firm
Nassau, The Bahamas
01.2019 - 06.2019
- Scheduled all appointments, appearances and briefings.
- Filed documents with courts on behalf of attorney.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Developed and maintained filing and retrieval systems.
- Obtained signatures from attorneys for legal documents.
- Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
- Diligently edited legal correspondence for grammar and spelling.
- Assisted attorneys in collecting information such as employment, medical and other records.
- Organized files for court proceedings.
Education
Diploma -
Saint Augustine College
Nassau, The Bahamas 01.2019 - 05.2019
Bachelor of Arts - Law (Pre-Law)
The College of The Bahamas
Nassau, The Bahamas 05.2019 - 06.2023
Skills
Customer Service
undefinedTimeline
Customer Service Representative
DarSai International
07.2020 - 04.2021
Medical Receptionist
CSL Plasma
07.2019 - 01.2020
Bachelor of Arts - Law (Pre-Law)
The College of The Bahamas
05.2019 - 06.2023
Legal Secretary Intern
Wells and Wells Law Firm
01.2019 - 06.2019
Diploma -
Saint Augustine College
01.2019 - 05.2019
Similar Profiles
Andrew HalttunenAndrew Halttunen
RN at International SOS (formally Acuity International)RN at International SOS (formally Acuity International)
Isabel LloydstillIsabel Lloydstill
Volunteer at International Dance Academy & International BalletVolunteer at International Dance Academy & International Ballet
Anne PEETERSAnne PEETERS
Coordinator at Wallonie-Bruxelles International - International DepartmentCoordinator at Wallonie-Bruxelles International - International Department
Daisy CorchadoDaisy Corchado
Clinical Research Coordinator at West Broward Rheumatology AssociatesClinical Research Coordinator at West Broward Rheumatology Associates
Sharole OsbourneSharole Osbourne
Student Intern /Group Facilitator at The Bougainvillea House Inc.Student Intern /Group Facilitator at The Bougainvillea House Inc.