Jewel Mitchell
Dunedin,FL
Summary
Energetic server with background in high-volume restaurant environments. Knows how to deliver superior guest service while maintaining professional rapport with team members. Strong skills in order and payment processing, upselling techniques and keeping areas clean and well-stocked. Committed to ensuring customer satisfaction by delivering memorable dining experiences. Also a hardworking Substitute Teacher with skills to step into any classroom environment and support student needs with excellent discussion management, lecturing and mentoring abilities. Knowledgeable about special intervention plans, recordkeeping requirements and strategies for maintaining classroom discipline. Grades papers and homework and records grades for lead teacher.
Overview
3
3
years of professional experience
Work History
Substitute Teacher
Kelly Services
Ridgeland, Madison , MS
09.2021 - 05.2022
- Collaborated with other teachers to ensure student success.
- Administered tests and assessments according to school guidelines.
- Provided instruction and guidance to students in the absence of a regular teacher.
- Encouraged positive behavior among students through effective communication techniques.
Dress Shop Manager
Beautiful You
Flowood, MS
05.2021 - 12.2021
- Responded to customer inquiries in a timely manner.
- Managed daily operations including opening and closing procedures, cash handling and banking activities.
- Resolved customer complaints promptly and professionally.
- Maintained high standards of customer service throughout the store.
Server/waiter
McClain
Brandon, MS
01.2020 - 04.2021
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Performed cashier duties such as taking payments, counting change, and issuing receipts.
Barista
McClain
Brandon, MS
11.2019 - 04.2021
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Monitored inventory levels of supplies and restocked when necessary.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
Barista
filter coffee shop
Raymond, MS
01.2019 - 11.2019
- Developed creative recipes for signature coffees or blended drinks unique to the cafe.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Operated cash registers to process customer payments.
Education
Secondary Education
Holmes Community College
Ridgeland, MSSkills
- Beverage Preparation
- Supply Restocking
- Menu knowledge
- Exceptional customer service
- Strong Work Ethic
- Coffee expertise
- Food Preparation
- Inventory Management
- Espresso machine operation
- Sales Techniques
- Test Proctoring
- Physical education instruction
- Behavior Management
- Classroom Management
References
References available upon request.
Timeline
Substitute Teacher
Kelly Services
09.2021 - 05.2022
Dress Shop Manager
Beautiful You
05.2021 - 12.2021
Server/waiter
McClain
01.2020 - 04.2021
Barista
McClain
11.2019 - 04.2021
Barista
filter coffee shop
01.2019 - 11.2019
Secondary Education
Holmes Community College