Jewel Mobley
SC
Summary
Detail-oriented Health Information Technology student experienced in healthcare administration and medical information management. Delivered efficient customer service and problem resolution through strong communication skills and confidentiality maintenance. Committed to enhancing patient and customer experiences while leveraging skills in cash handling, payment processing, and dispatching.
Overview
13
13
years of professional experience
Work History
Cashier
Roses Express
, SC
01.2024 - 03.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and addressed inquiries about store products and services, enhancing customer experience.
- Counted cash drawer at shift start to verify accuracy and ensure sufficient change for transactions.
- Assisted customers with product inquiries, delivering excellent service to support sales.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Managed inventory by restocking shelves and organizing merchandise displays.
Logistics Dispatcher
Salem National Lease
, SC
07.2018 - 08.2023
- Coordinated daily transportation schedules to optimize delivery and pick-up processes, enhancing service reliability.
- Managed communications between drivers and clients to ensure timely service.
- Resolved issues related to pickups, deliveries or route changes in a timely manner.
- Maintained accurate records of shipments, including tracking numbers and pertinent information, ensuring effective tracking and accountability.
- Compiled comprehensive reports on transportation activity, detailing orders shipped, routes taken, and delivery times to facilitate decision-making.
Quality Control Inspector
Sopakco Packaging
, SC
06.2013 - 05.2018
- Audited production processes for specification compliance, identifying areas for improvement.
- Collaborated with production teams to identify and resolve quality issues, enhancing product reliability.
- Inspected packaging materials for defects and adherence to quality standards.
- Documented inspection results and communicated findings to management, supporting informed decision-making.
Education
Associate of Applied Science - Health Information Technology
DeVry University
Chicago, IL07-2026
Skills
- Transaction processing
- Payment processing
- Sales tracking
- Customer service
- Customer assistance
- Attention to detail
- Stock organization
- Transaction reporting
- Product inspection
- Effective communication
Accomplishments
- Spring 2025- Dean's List
- Medical Billing and Coding Certificate HIT - 2026
Timeline
Cashier
Roses Express
01.2024 - 03.2026
Logistics Dispatcher
Salem National Lease
07.2018 - 08.2023
Quality Control Inspector
Sopakco Packaging
06.2013 - 05.2018
Associate of Applied Science - Health Information Technology
DeVry University