Jewel Morant
Fairburn,GA
Summary
Certified Scrum Master with more than 5 years of experience facilitating and coaching Agile teams. As a Scrum Master, I continuously support the growth of high performing Agile teams utilizing Scrum and Kanban. Facilitated and coached multiple teams to deliver complex solutions, while bringing continuous value to the Organization. Demonstrated success in executing sprints which deliver measurable client value. Track record in successfully improving productivity and customer satisfaction while leading and coaching distributed and co-located teams.
My experience spans across the following industries: Managment, Logistics, Supply Chain & Utilities. I have strong interpersonal skills and highly adept at diplomatically facilitating discussions and negotiations with stakeholders
Overview
10
10
years of professional experience
1
1
Certification
Work History
Scrum Master
Don't Get Lost N' Tha Sauce
07.2019 - Current
• Facilitating product backlog, sprint planning, daily scrum, sprint review, and sprint retrospective meeting
• Working with the product owner to ensure we continually use efficient product backlog practices
• Providing leadership and coaching to the organization management team.
• Mentoring and coaching to increase team performance
• Providing guidance and support in developing agile processes and best practices.
• Removing team impediments and blockers to ensure continued delivery of features
Scrum Master
Daddy Luv LLC
05.2016 - 06.2019
• Facilitated sprint planning, release planning, daily Scrum, backlog grooming, sprint reviews, and retrospectives.
• Provided training to new team members regarding the Scrum framework; identified additional training needs off the team.
• Coached scrum teams in the SAFe, Lean, and Scrum frameworks.
• Provided guidance and coaching in the transformation from waterfall to agile.
• Facilitated retrospectives and implemented changes to increase productivity.
• Assisted the product owner to ensure that the backlog user stories were properly constructed and prioritized.
• Facilitated the development team in self-organization and cross-functionality
Tech Support Lead
Apple
03.2014 - 04.2016
- Assigns 50+ and ranks staff assignments and projects
-Train and coach over 20+ IT technicians on how to enhance customer service
- Enhances employee competencies and manages performance reviews
- Provides guidance on hiring, appraising, performance management, and disciplinary measures
Education
Master of Science - Human Resources Management
Strayer Univerity
Atlanta GA05.2021
Bachelor of Science - Criminal Justice
Fayetteville State University
Fayetteville NC05.2008
Skills
Process Analysis & Process Redesign
Supporting Cross-Functional Teams
Project & Delivery Methodologies
Conflict Resolution
Team Bonding
Good Communication Skills
Certification
Professional Scrum Master Certification- PSM 1
SAFe Scrum Master Certification- SSM
Scrum Master Fundamental- SFC
Timeline
Scrum Master
Don't Get Lost N' Tha Sauce
07.2019 - Current
Scrum Master
Daddy Luv LLC
05.2016 - 06.2019
Tech Support Lead
Apple
03.2014 - 04.2016
Master of Science - Human Resources Management
Strayer Univerity
Bachelor of Science - Criminal Justice
Fayetteville State University
Professional Scrum Master Certification- PSM 1
SAFe Scrum Master Certification- SSM
Scrum Master Fundamental- SFC
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