Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Work Availability
Work Preference
Timeline

Jewel RedBird

Eugene,OR
Good judgment comes from experience. Experience comes from bad judgment.
Jim Horning

Summary

Personable and culturally sensitive professional with a track record of building rapport in multicultural settings. Proven ability to maintain partnerships with top accounts, increase productivity, and grow profit channels. Strategic and analytical thinker who consistently achieves challenging profit goals and expands operations. Skilled in determining customer needs, implementing pricing models, and optimizing inventory control procedures.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Owner

RedBird Revival
Eugene, OR
09.2016 - Current
  • Evaluated suppliers to assess quality, timeliness, and compliance of deliveries, maintained tight cost controls, and maximized business operational efficiency.
  • Established and administered an annual budget with effective controls to prevent over expenditures, minimize burn rate, and support sustainability objectives.
  • Managed day-to-day business operations, including accounting, finance, HR, marketing, and public relations.
  • Consulted with customers to assess needs and propose optimal solutions
  • Stayed current with market trends to determine optimal pricing of goods and services, and to capitalize on emerging opportunities.

Peer Support Specialist

Riverview Center for Growth
Springfield, OR
02.2024 - 04.2024
  • Delivered crisis intervention services to those seeking emotional support.
  • Performed evaluations to recognize client needs, strengths, and resources.
  • Nurtured client relationships by ensuring safety and support.
  • Ensured accurate logging of client progress within an electronic medical record platform.
  • Evaluated client activities to determine treatment plan success.
  • Attended weekly team meetings to review cases.
  • Complied with relevant laws, regulations, and guidelines.
  • Interacted empathetically with clients.
  • Promoted clear communication between parties involved in client's situation.
  • Managed resources to ensure clients reached targets.

Outside Sales Representative

Ganz USA
Eugene, OR
01.2023 - 06.2023
  • Generated leads through cold calling, networking events, referrals.
  • Negotiated contracts with customers to close deals in a timely manner.
  • Managed accounts by providing solutions that best fit the customer's needs.
  • Responded promptly to customer inquiries via phone or email.
  • Demonstrated products to potential customers and answered questions to close sales.
  • Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
  • Organized sale calls with customers and vendors.

Outside Sales Representative

Aramark Uniform
Springfield, OR
01.2022 - 03.2023
  • Identified key decision makers and established relationships.
  • Stayed informed on latest product information and pricing updates.
  • Crafted targeted presentations for potential clients.
  • Delivered customized solutions to meet customer needs.
  • Educated customers on product features and technical details to highlight benefits.
  • Produced sales documents, finalized deals and filed records.
  • Drove sales of company products and services by meeting with customers using strategic and organized approach.

Remote Sales

Glowforge
Eugene, OR
03.2021 - 09.2021

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  • Managed lead generation and account closure using CRM tools.
  • Demonstrated new and promoted products, sales, and live instruction to customers.
  • Prepared reports on sales performance, customer satisfaction ratings, and other relevant metrics.
  • Established weekly and monthly goals for sales staff to achieve desired results.
  • Worked closely with sales team members to ensure successful onboarding of new clients.

Outside Sales Representative

GloryBee Foods
Eugene, OR
11.2016 - 02.2018
  • Conducted regular site visits to enhance customer service.
  • Managed a wide range of accounts from various sectors.
  • Managed accounts effectively.
  • Concise and clear communication in written and verbal reports, sales recaps, and phone conferences.
  • Crafted detailed responses based on identified requirements.
  • Engaged with professionals through seminar and trade show consultations.
  • Proactively handled client correspondence.
  • Achieved significant revenue growth using effective sales strategies.
  • Introduced new products and services during interactions.

Outside Sales Representative

UniFirst Corporation
Eugene, OR
04.2015 - 09.2016
  • Generate new business sales within designated territory
  • Manage accounts through Territory Organization plan
  • Keep CRM (Sage) updated in timely matter
  • Qualify and target larger accounts
  • Build relationships with decision makers and key individuals
  • Reach and maintain planned weekly sales quota
  • Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
  • Showcased product features to customers and discussed technical details to overcome objections and lock in sales
  • Computed total costs and profit requirements for customer sales to provide accurate pricing
  • Collaborated with vendor representatives and company customers to set up optimal delivery schedules
  • Visited customer locations to evaluate requirements, demonstrate offerings and propose strategic solutions for diverse needs
  • Addressed multiple industry issues and provided client support

Customer Care Specialist 1

Feeney Wireless
Eugene, OR
09.2014 - 04.2015
  • Provide direct professional customer interaction by responding to incoming requests for service, prioritizing urgency of requests, and responding to clients in timely manner
  • Update reports in timely manner in portals to oversee various volume of requests
  • Provide both phone and email support to clients
  • Perform training sessions of FW client portals to end users
  • Perform thorough data validation of converted client data
  • Update client portal user sites and process orders
  • Maintain up to date knowledge and understanding of all four major wireless carrier's rate plan codes and contracts
  • Create and distribute cellular activation processes and procedures documents as needed
  • Recognize potential future sales opportunities and communicate leads to Sales Team
  • Increased leads by 65% thru various sales channels

Associate Sales Support Specialist

Symantec Corporation
Springfield, OR
05.2011 - 10.2012
  • Promptly answer incoming calls, extract relevant information from customer, offered sales options and upsells
  • Answered questions about Symantec products, interacted with SOS team if needed
  • Research customer problems, and found solutions
  • Kept line of communication open with customers
  • Managed between 50-65 calls a day

President

Sward Training
Springfield, OR
01.2007 - 05.2011
  • Responsible for new account development and expanding existing accounts within established geographic territory
  • Maintain and apply knowledge of current OSHA and ANSI policies, regulations, and industrial processes
  • Inspect facilities, machinery, and safety equipment in order to identify and correct potential hazards, and recommend appropriate product to end users
  • Conduct or coordinate worker training in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment
  • Review employee safety programs to determine their adequacy, make suggestions as needed to bring company into compliance

Outside Sales Associate

Norwest Safety
Eugene, OR
04.2008 - 04.2009
  • Develop and maintain relationships with new and existing customers
  • Maintain and apply knowledge of current OSHA and ANSI policies, regulations, and industrial processes
  • Coordinate training for end users, (Fall protection, Respiratory training)
  • Increased company sales by 55% during employment
  • Manage on-site inventory, as well as entered orders stocked accordingly
  • Conducted forecasting to determine possible changes and issues for supply chain business
  • Prepared quotes for new products and services and composed budgets
  • Engaged prospects and customers through various events, including tradeshows, seminars and workshops

Territory Manager/ Account Executive

Sanderson Safety
Eugene, OR
07.2005 - 03.2008
  • Fostered growth in customer relationships.
  • Identified and implemented problem-solving solutions.
  • Maintained current knowledge of OSHA and ANSI regulations.
  • Consistently ranked in the top three nationwide for sales over a three-year period.
  • Oversee on-site inventory management.
  • Enhanced regional performance through strategic management.
  • Adjusted strategies based on customer buying patterns to drive sales success.
  • Kept up with product changes to address market trends swiftly.
  • Enhanced client base through exceptional service resulting in increased recommendations.

Education

LPN Training - Licensed Practical Nurse Training

Pioneer Pacific College, Springfield, OR

Associate of Science - Business

Lane Community College, Eugene, Oregon

Certified Nurses Aid Training -

New Horizons Health Care, Eugene, Or

Diploma -

Springfield High School, Springfield, Oregon

Skills

  • Strategic planning
  • Lead prospecting
  • Account development
  • Sandler Sales Training
  • Client Relationship Management
  • Project management
  • Coaching and mentoring
  • Contract management
  • Consulting
  • CRM Management (HubSpot, Salesforce, Sage)
  • Experienced with MS Office Suite
  • Experienced with Google Workspace

Accomplishments

  • Respond First Aid Systems: Placed in top 3 nationally for three years in a row
  • Cascade Chapter American Society of Safety Engineers Program Chair 2007-2008.
  • Volunteer volleyball coach for Kidsports (28 years).
  • Developed and launched a youth volleyball club and academy for low income youth.
  • Previous Executive Board Member at Looking Glass Community Services.
  • Successfully secured $10,000 donation to Save the Bee program.

Certification

  • Family Support Specialist (FSS) Foundations + Oral health
  • Counseling on Access to Lethal Means
  • The Columbia- Suicide Severity Rating Scale Training
  • Traditional Healthcare Worker
  • First Aid/CPR/AED

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

HybridOn-SiteRemote

Timeline

Peer Support Specialist - Riverview Center for Growth
02.2024 - 04.2024
Outside Sales Representative - Ganz USA
01.2023 - 06.2023
Outside Sales Representative - Aramark Uniform
01.2022 - 03.2023
Remote Sales - Glowforge
03.2021 - 09.2021
Outside Sales Representative - GloryBee Foods
11.2016 - 02.2018
Owner - RedBird Revival
09.2016 - Current
Outside Sales Representative - UniFirst Corporation
04.2015 - 09.2016
Customer Care Specialist 1 - Feeney Wireless
09.2014 - 04.2015
Associate Sales Support Specialist - Symantec Corporation
05.2011 - 10.2012
Outside Sales Associate - Norwest Safety
04.2008 - 04.2009
President - Sward Training
01.2007 - 05.2011
Territory Manager/ Account Executive - Sanderson Safety
07.2005 - 03.2008
Pioneer Pacific College - LPN Training, Licensed Practical Nurse Training
Lane Community College - Associate of Science, Business
New Horizons Health Care - Certified Nurses Aid Training,
Springfield High School - Diploma,
Jewel RedBird