Jewel Roberts
Richland,Mississippi
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Highly experienced Retail Shift Leader known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
3
3
years of professional experience
Work History
Sales Associate
Shoe Dept
12.2023 - Current
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Prioritized helping customers over completing other routine tasks in store.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Recommended complementary purchases to customers, increasing revenue.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged in friendly conversation with customer to better uncover individual needs.
RETAIL SHIFT LEADER
Cracker Barrel Old Country Store
07.2021 - Current
- Provided expert guidance in operational organization, process execution and floor efficiency.
- Collaborated with management to develop strategies for improving overall store performance metrics.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Prioritized helping customers over completing other routine tasks in store.
- Improved employee morale by fostering teamwork, open communication channels, and recognizing outstanding individual contributions in workplace.
- Assisted customers in locating products, offering suggestions based on their needs, leading to increased sales revenue.
- Organized and understood goals, sales and requirements of site floor.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Advised team members on positioning and display of clothing items and accessories to promote highest sales numbers possible.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Recommended complementary purchases to customers, increasing revenue.
Education
GED -
Home School
Home School05.2021
Skills
- Problem-solving skills
- Special Order Coordination
- Customer Service
- Inventory Control
- Product Merchandising
- Time Management
- Building Customer Loyalty
- Retail Store Operations
- Multi-tasking strength
- Team Leadership
- Attention to Detail
- Flexible Schedule
Timeline
Sales Associate
Shoe Dept
12.2023 - Current
RETAIL SHIFT LEADER
Cracker Barrel Old Country Store
07.2021 - Current
GED -
Home School