Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

Jewel Savvides

Jersey City,NJ

Summary

Self-motivated Support Manager brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Program Manager

Prevention Links
01.2022 - 02.2023
  • Recruited, interviewed and hired employees, created onboarding schedule to help acclimate and training new hires.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Scheduled weekly team meetings to established team priorities, maintain schedules and identified program obstacles and wins.
  • Coached team members on productivity strategies to accomplish challenging goals.
  • Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
  • Managed multiple strategic projects with numerous sub-projects or workstreams.


Employment Manager

Prevention Links
07.2021 - 01.2022
  • Directed multiple employment programs, oversaw monthly federal grant reporting and billing according to regulation and policy requirements.
  • Instructed senior leaders on appropriate employee corrective steps.
  • Updated training processes by reviewing existing documentation to improve employee retention.
  • Facilitated employment multiple employment trainings to help participants find and retain employment.

Resources and Opportunity Specialist

Prevention Links
02.2021 - 07.2021
  • Conducted educational workforce support trainings to help participants find and retain employment.
  • Implemented structured plans to address barriers and help participants find and retain employment.
  • Establish external partnerships to help participants find employment based on skills and strengths

Case Manager

Eva’s Village Inc
03.2018 - 07.2020
  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

Program Coordinator

Dress for Success
03.2016 - 03.2018
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Analyzed program data by tracking and reporting program outcomes to identify areas of improvement.
  • Developed program marketing and outreach strategies to increase awareness and attract new participants.

Education

Bachelor of Arts - International Criminal Justice

John Jay College of Criminal Justice

Skills

  • Project Management
  • Correspondence Management
  • Staff Guidance
  • Technical Support
  • Team Development
  • Cross-Functional Collaboration
  • Individual Sessions
  • Performance Tracking and Evaluations
  • Confidential Records Management
  • Industry Standards
  • Corrective Actions
  • Career Planning Presentations
  • Resource Prioritization
  • Interview Skills Instruction

Certification

ADP, Salesforce , Canva, Constant Contact, Google Suite, Microsoft Office Suite (Word, Excel, PowerPoint)

Timeline

Program Manager

Prevention Links
01.2022 - 02.2023

Employment Manager

Prevention Links
07.2021 - 01.2022

Resources and Opportunity Specialist

Prevention Links
02.2021 - 07.2021

Case Manager

Eva’s Village Inc
03.2018 - 07.2020

Program Coordinator

Dress for Success
03.2016 - 03.2018

Bachelor of Arts - International Criminal Justice

John Jay College of Criminal Justice

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Jewel Savvides