Jewel Singh-Bhairo
Margate,FL
Summary
Accomplished, energetic, and multilingual Flight Attendant offering over five years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Poised, personable, and dedicated to a team-driven environment. Known for excellent customer relations and welcoming attitude.
Overview
19
19
years of professional experience
Work History
Flight Attendant
Spirit Airlines
01.2018 - Current
- Relayed updates and information to passengers after confirming key details with pilot.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Answered passenger questions and provided solutions to issues arising during flights.
- Ensured safety and comfort of customers onboard aircraft.
- Demonstrated knowledge of aircraft safety features and emergency equipment.
- Facilitated communication between flight deck and cabin crew prior to and during flights to promote smooth operations.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Collected trash, tidied up aisles and wiped down surfaces during and in between flights to keep cabin clean.
- Resolved passenger conflicts and medical emergencies during flights.
- Performed pre-flight safety checks to verify oxygen masks, life jackets and other emergency equipment in good working order.
- Monitored cabin during flights and responded to passenger inquiries or issues.
- Used excellent customer service skills in addressing passengers' needs.
- Greeted passengers, assisted with carry-on baggage storage and delivered onboard announcements.
- Completed pre-flight safety checks to reinforce passenger safety.
- Welcomed passengers aboard and provided overview of safety procedures.
- Delivered food and beverage service, reading material and other in-flight services.
- Assisted passengers with storing luggage and helped locate seating.
Founder & Director
Jewelicious Promotions & Productions International
07.2004 - 01.2018
- Founded event management firm from startup to a thriving enterprise
- Client roster includes dozens of Fortune 500 companies, mid-size businesses, nonprofits and municipalities
- Coordinated and executed corporate and community events to drive business and revenue growth
- Experience leading all stages of innovative, branded and revenue-generating events exceeding client and employer expectations
- Produce memorable, premium-quality functions for intimate gatherings and large crowds, including: Fundraisers, Conferences, Galas, Golf tournaments, Shareholder meetings, Grand Openings, Music & Film Festivals, Groundbreakings, Product Launces, Media Events, Team-building Events, Trade-shows, Auctions, and Banquets.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Developed key operational initiatives to drive and maintain substantial business growth.
Travel Consultant/Manager
Bay Point Tours & Travel
07.2013 - 07.2017
- Developed and managed a Corporate and Leisure portfolio of customers seeking cost-effective, knowledgeable travel consultation specifically in the areas of flight arrangements, hotel accommodations, car rentals, train tickets, cruises, resorts, tour packages, restaurants, and excursions
- Collaborated with vendors to promote exclusive travel packages offered only through Company One Travel, encompassing resorts, cruise lines, and tours through Sandals, Club Med, Beaches, Carnival, Royal Caribbean, Celebrity, Princess, Globus, and Islands in the Sun
- Conducted comparative evaluations of worldwide travel markets and trends to keep apprised of real time changes and global events directly impacting travel schedules, the economic climate, and consumer attitudes
- Contributed to the workplace administratively from new employee training to billing disputes and collections, authorized competitive price adjustments, and negotiated exclusive wholesale arrangements with vendors.
Travel Agent/Supervisor
Caribbean South American Travel Agency
01.2006 - 05.2013
- Coordinated standard/electronic customer and vendor communications to promote packages, close sales, confirm reservations, generate itineraries and correspondence, process payments, and issue tickets
- Processed special requests to provide general and special customer populations with supportive services throughout all phases of travel with ground, air, and ocean-bound vendors
- Utilized Sabre, proprietary reservation system, Internet, and vendor websites to research and report on pricing, availability, features, hotel profiles, resorts, cruise lines, tour itineraries, geographical facts, sightseeing tours, health issues, weather forecasts, currencies, entry-requirements, travel advisories, and special events.
Education
Masters of Arts - Global Affairs
Florida International University
05.2013
Bachelors of Arts - Anthropology, With A Minor in Psychology
Florida International University
06.2011
Skills
- Team Oversight
- Public Speaking
- Aviation Regulations
- Food and Beverage Service
- Public Interaction
- Company Culture and Values
- Emergency Situations Management
- Administer First Aid
- Complex Problem-Solving
- Safety Regulation Compliance
- Passenger Care
- Crew Resource Management
- Company Policy Adherence
Timeline
Flight Attendant
Spirit Airlines
01.2018 - Current
Travel Consultant/Manager
Bay Point Tours & Travel
07.2013 - 07.2017
Travel Agent/Supervisor
Caribbean South American Travel Agency
01.2006 - 05.2013
Founder & Director
Jewelicious Promotions & Productions International
07.2004 - 01.2018
Masters of Arts - Global Affairs
Florida International University
Bachelors of Arts - Anthropology, With A Minor in Psychology
Florida International University
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