Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jewel Thompson

Coatesville,PA

Summary

Dedicated professional with experience at skilled in daily living assistance and event coordination. Proven ability to foster a positive environment and provide emotional support, while ensuring safety protocols are met. CPR certified, I excel in enhancing resident quality of life through effective communication and teamwork. Customer service oriented professional with strong leadership skills. Able to facilitate efficient workflows and communicate effectively with co-workers, patients, and staff. Follow policies, procedures, and guidelines to ensure consistent quality. Maintain and safeguard patient privacy and confidentiality.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Resident Assistant

Tel Hai Retirement Community
09.2025 - Current
  • Assisted residents with daily living activities, fostering independence and enhancing quality of life.
  • Promoted participation through well-coordinated events.
  • Provided emotional support to residents, building trust and rapport through active listening.
  • Maintained accurate records of resident needs and services, ensuring consistency and thorough communication with staff.

Care Manager

Sunrise Senior Living
04.2024 - 09.2024

Assist residents with ADL’s

Ensured safety and positivity in the environment.

Assisted residents with meals, bathing, and chores.

Resident Assistant

Watermark at Bellingham
02.2023 - 04.2024
  • Implemented safety protocols within the community, contributing to a secure living environment for all residents.
  • Facilitated communication between residents and charger nurse
  • Trained new staff on resident care procedures, promoting best practices in service delivery and teamwork.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.

Server/ ToGo Host

Chilis's Bar and Grill
09.2020 - 07.2022
  • Provided exceptional customer service, ensuring timely and accurate order delivery.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Collaborated with kitchen staff to ensure efficient meal preparation and service flow.
  • Processed transactions accurately using Point of Sale (POS) system, handling cash and credit payments.
  • Coordinated with team members during peak hours to optimize workflow and reduce wait times.
  • Implemented feedback from management to improve service quality and operational efficiency.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Education

Associate of Science - Healthcare Management

Ultimate Medical Academy
Clearwater, FL
12.2023

High School Diploma -

Coatesville Area Senior High School
Coatesville, PA
06.2021

Skills

Daily living assistance

Certification

Certified Nursing Assistant

Timeline

Resident Assistant

Tel Hai Retirement Community
09.2025 - Current

Care Manager

Sunrise Senior Living
04.2024 - 09.2024

Resident Assistant

Watermark at Bellingham
02.2023 - 04.2024

Server/ ToGo Host

Chilis's Bar and Grill
09.2020 - 07.2022

Associate of Science - Healthcare Management

Ultimate Medical Academy

High School Diploma -

Coatesville Area Senior High School
Jewel Thompson