Jewell Bridges
North Ridgeville,OH
Summary
I'm a warm, upbeat server, born and raised in the south, with over 12 years experience as a bi-coastal server. I am New York City trained with 10 years in fine dining, and 3 years in Los Angeles. My last three employers all wanted to make their mark through elevated menus, strengthening my ability to sell customers a story and guide them through the unfamiliar.
Overview
17
17
years of professional experience
Work History
Server
L'albatros Brasserie + Bar
04.2023 - Current
- Yelp Review for L'alabatros (Sept, 2023): "-Jule (Jewell) was on point with his top notch service."
- L'albatros specializes in classic french dishes with modern take. Within go-to spot for Cleveland orchestra attendees, met high standards of fine dining while navigating high-volume environment.
- Performed French Dining Service
- Gave cheese presentation when ordered as fromagier, demonstrating cheese knowledge and serving techniques with engaging and timely performance tableside.
- Wine service delivered employing french service techniques, with emphasis on old world wine.
- Recommended after dinner drinks, including various fortified wines, amaro's, and apéritifs.
- Experience in pooled-tip house, which established team mentality in my serving style
- Demonstrated confident and warm command of menu, anticipating guests needs with eye for detail
- REFERENCE: Adrian Flatico, GM (216-256-0092)
Server
MA'AM SIR (closed)
06.2018 - 03.2020
- Guided guests through old & new world wine list, seasonal cocktail, and upscale take on Philopino cuisine, while maintaining warm relationships to regulars and new customers alike.
- Increased sales significantly by upselling higher-end products to customers and met daily push-goals set by management.
- Maintained order efficiency, accuracy, and course firings through clear communication with kitchen staff.
- Maintained positive demeanor, team-player attitude, and problem solved via clear communication with both front and back of house.
- REFERENCE: Paulina Cline, General Manager (808.729.0093)
Server
REDFARM
06.2017 - 04.2018
- Guided guests through modern Chinese menu with green market sensibility (created by Ed Shoenfeld and Exec. Chef Joe Ng).
- Upheld highest standards of new york fine dining service.
- Demonstrated thorough knowledge of food, beverages, wine pairings, specials, and ingredients for dietary restrictions.
- Assertively upsold beverages, appetizers, and desserts, while meeting check-average goals set forth personally and by management.
- Routinely supported other areas beyond my section, such as answering telephones and completing financial transactions for other team members.
- REFERENCE: Brian Ritchie, Manager (212.792.9700)
Server
FUNG TU (closed)
04.2016 - 05.2017
- Presented upscale service along Chinese-American menu (by Per-Se-trained Chef Jonathan Wilson).
- Guided guests expertly through selection of organic, biodynamic wine and local spirits.
- Maintained warm and clear communication with customers, back of house, and my front of house team in high-volume environment.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- REFERENCE: Sophie Maarleveld, Manager (212.920.5895)
Fine Dining Server
MAS (FARMHOUSE) - (closed)
07.2007 - 08.2015
- Demonstrated thorough knowledge of seasonal French-American menu to sufficiently answer questions on sourcing, ingredients, cooking methods, and chef's inspiration.
- Performed synchronized fine-dining service
- Suggested wine pairings and met upselling goals set by management for wine-pairings
- Supervised dining table set-up to prepare for events and buy-outs, following strict service standards.
Education
Bachelor of Arts - Music Theatre
Baldwin Wallace University
Berea05.2007
Skills
- Transactions and Cash Handling
- Food and Beverage Pairings
- Cocktail Knowledge
- Food Handler Cert (CA)
- Wine/ Barista Service
- Synchronized Service
- Familiar Systems: OPEN TABLE, REVEL, POS
Timeline
Server
L'albatros Brasserie + Bar
04.2023 - Current
Server
MA'AM SIR (closed)
06.2018 - 03.2020
Server
REDFARM
06.2017 - 04.2018
Server
FUNG TU (closed)
04.2016 - 05.2017
Fine Dining Server
MAS (FARMHOUSE) - (closed)
07.2007 - 08.2015
Bachelor of Arts - Music Theatre
Baldwin Wallace University
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