Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jewell Brooks

Foley,AL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

7
7
years of professional experience

Work History

Floor Supervisor

Lee/Wrangler
Foley, AL
06.2020 - Current
  • Performed daily opening and closing procedures according to established guidelines.
  • Provided excellent customer service by responding promptly to inquiries from customers or team members.
  • Prepared and led staff training and instruction.
  • Opened and closed store by counting cash, opening and closing cash registers and creating staff assignments.
  • Supervised and evaluated staff performance, providing feedback and guidance as needed.
  • Managed cash register operations including deposits, withdrawals, transfers.
  • Addressed employee issues and conflicts to provide input, feedback and coaching.
  • Presented and explained work orders to team.

Cashier

Aldi's
Foley, AL
06.2022 - 05.2023
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped with purchases and signed customers up for rewards program.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Counted and balanced cashier drawers.
  • Answered customer questions and provided store information.
  • Issued receipts, refunds, credits or change due to customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Followed company security procedures for handling large sums of money.

Key Holder

White House Black Market
Foley, AL
04.2017 - 06.2020
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Counted and balanced registers.
  • Organized backroom storage areas to maximize efficiency of space utilization.
  • Verified accuracy of register tills at beginning and end of shift.
  • Assisted customers with product selection and resolving complaints.
  • Performed daily banking duties such as deposits and withdrawals of funds from registers.
  • Managed [number] employees.
  • Provided customer service including cashiering, merchandising and restocking shelves.

Education

High School Diploma -

Foley High School
Foley, AL
05-1998

Skills

  • Customer Satisfaction
  • Retail Merchandising
  • Team Leadership
  • Performance Improvements

Timeline

Cashier

Aldi's
06.2022 - 05.2023

Floor Supervisor

Lee/Wrangler
06.2020 - Current

Key Holder

White House Black Market
04.2017 - 06.2020

High School Diploma -

Foley High School

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Jewell Brooks