Jewell Robotham
Hartford,CT
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
5
5
years of professional experience
Work History
Warehouse Supervisor
Amazon
Windsor, CT
06.2023 - 07.2024
- Conducted training sessions for new employees on proper use of equipment and safety protocols.
- Identified process improvement opportunities within the warehouse environment.
- Directed receiving, warehousing, distribution and maintenance services.
- Informed upper management or department heads of items loaded or problems encountered.
- Presented and explained work orders to team.
- Completed or assisted with difficult or skilled tasks.
- Inspected equipment for wear, specifications adherence and issues.
Receptionist
Sagicor Life
Kingston, Jamaica
10.2021 - 11.2022
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
- Provided administrative support to various departments, assisting with document preparation and data entry.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Customer Service Cashier
Splish Splash Waterpark
New York, NY
05.2019 - 09.2019
- Answered customer inquiries regarding store policies and procedures.
- Followed company security procedures for handling large sums of money.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits or change due to customers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Counted and balanced cashier drawers.
- Answered phone calls to assist customers with questions and orders.
Education
Bachelor of Science - Hospitality
University of The West Indies
Jamaica11-2020
High School Diploma -
Glenmuir High School
Jamaica06-2015
Skills
- Multi-line telephone skills
- Data Entry
- Microsoft Office
- Service-oriented mindset
- Issue Resolution
- File Management
Affiliations
- New Testament Church choir member
- Volunteerism- coastal cleanup, children reading programs
Timeline
Warehouse Supervisor
Amazon
06.2023 - 07.2024
Receptionist
Sagicor Life
10.2021 - 11.2022
Customer Service Cashier
Splish Splash Waterpark
05.2019 - 09.2019
Bachelor of Science - Hospitality
University of The West Indies
High School Diploma -
Glenmuir High School