JEWELLA JARRETTA
Office management
West New York,NJ
Summary
Office Management and Administration Professional experienced in optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Administrative Office Manager
Zenith Studios
03.2024 - 08.2024
- Develop and customized onboarding
plans for each new hire,
department-specific activities, training modules, and key milestones. - Created personalized
welcome emails with login credentials, company information packet, and created a link to pre-boarding surveys - Pre-configured email accounts, user
profiles, and software access permissions based on each new hire's department and role - Managed the onboarding schedule , coordinated meetings with department heads, training sessions, and team introductions.
- Maintained a central repository for storing onboarding documents, presentations, and training materials.
- Scheduled and organized virtual
team-building activities to foster connections and team spirit. - Organized and updated databases, records and other information resources.
Lead Associate
Tommy Hilfiger
07.2015 - 12.2016
- Demonstrates awareness of stores sales and plan
- Ensure consistent and accurate replenishment of product onto sales floor, assisted in mark downs and floor moves when needed
- Assembled and dissassembled fixtures needed for floor moves
- Authorized to do all register transactions including that of management with exceptions of employee sales, customer sales, refunds, exchanges, cash pulls and gift cards
- Authorized to reconcile all media when requested; Count in register tills, count down register tills, safe cash fund secondary verification
- Execute Opening and Closing checklist duties to ensure store is always ready for buisness.
Receptionist/ Administrative Assistant
Classic Escapes
03.2014 - 07.2014
- Managed the receptionist area, including responding to all incoming telephone and in-person enquiries
- Greeted visitors, determine nature of dealing then escorted them to appropriate location
- Performed administrative and secretarial support functions for president and employees of company
- Received incoming fax, invoice and/or emails for database administration purposes.
- Corresponded with clients through email, telephone, or postal mail.
- Confirmed appointments, communicated with clients, and updated client records.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Warehouse Associate
Metropolitan Museum of Art
12.2013 - 01.2014
- Unpacked, Ticketed and Prepared merchandise for potential customers
- Responsible for being conversant with all standard concepts, practices and procedures
- Picked merchandise from designated location, counted the quantity to identify items correspond to invoice to assure accuracy of order.
Education
High School Diploma -
Brooklyn High School For Leadership And Community
Brooklyn, NY06.2010
Certification - Office Management
Bright Horizon Institute
Jersey City, NJ03.2024
Skills
- MS Word
- MS Excel
- Outlook
- Multi-line phone system
- Administration support
- Scheduling and calendar management
- Customer Service
- Data Entry
- Organization skills
- Document Management
References
Furnished upon request
Timeline
Administrative Office Manager
Zenith Studios
03.2024 - 08.2024
Lead Associate
Tommy Hilfiger
07.2015 - 12.2016
Receptionist/ Administrative Assistant
Classic Escapes
03.2014 - 07.2014
Warehouse Associate
Metropolitan Museum of Art
12.2013 - 01.2014
High School Diploma -
Brooklyn High School For Leadership And Community
Certification - Office Management
Bright Horizon Institute