Summary
Overview
Work History
Education
Skills
Timeline
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Jewelle Lum

Jewelle Lum

Las Vegas,United States

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

11
11
years of professional experience

Work History

Bartender

Berlin Bar Downtown
Las Vegas, NV
04.2022 - Current
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Explained daily specials and beverage promotions to exceed daily sales goals.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.

Bartender

Treasures Gentlemen's Club
Las Vegas, NV
11.2021 - 05.2022
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Taught employees bar sales techniques, resulting in higher profits.
  • Served high customer volumes during special events, nights and weekends.

Lead Bartender

The Library Gentleman's Club
Las Vegas, NV
07.2019 - 10.2021
  • Consulted with managers to organize special events and promotions.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Implemented drink prep procedures, significantly reducing wasted stock.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
  • Closed out cash register and prepared cashier report at close of business.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Education

High School Diploma -

Mount Tahoma Highschool
Lakewood, WA

Skills

  • Identification and Compliance
  • Changing Beer Kegs
  • Anticipating Guest Needs
  • Professional Service Standards
  • Outstanding Customer Service
  • Mixology Techniques
  • Responsible Alcohol Service
  • Aloha POS
  • ClubTrax POS
  • Toast POS

Timeline

Bartender

Berlin Bar Downtown
04.2022 - Current

Bartender

Treasures Gentlemen's Club
11.2021 - 05.2022

Lead Bartender

The Library Gentleman's Club
07.2019 - 10.2021

High School Diploma -

Mount Tahoma Highschool
Jewelle Lum