Summary
Overview
Work History
Education
Skills
Timeline
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Jewellisha Muse

Hammond,LA

Summary

Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

7
7
years of professional experience

Work History

92A Automated Logistical Specialist

Army National Guard LA
2017.05 - Current
  • Ensured seamless material flow throughout the organization with proactive shipment coordination and vehicle scheduling.
  • Streamlined documentation processes, leading to improved data accuracy and more efficient record-keeping practices.
  • Boosted workplace safety standards by enforcing proper handling techniques for hazardous materials and ensuring compliance with all regulations.
  • Maintained accurate records of team attendance and documented disciplinary actions.

Cash Office Associate

Jacob's Entertainment Inc.
2021.07 - Current
  • Balanced safe, prepared tills, and prepared register bags, and filled ATM.
  • Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
  • Performed daily cash reconciliations to determine accuracy of financial reports.
  • Contributed to a positive work atmosphere by demonstrating excellent teamwork skills and maintaining open communication with colleagues.

Customer Service Representative

Concealed Coalition
2018.07 - 2019.08
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Education

Bachelor of Arts - Psychology

Southeastern Louisiana University
Hammond, LA
12.2023

High School Diploma -

St. Helena College And Career Academy
Greensburg, LA
05.2017

Skills

  • Attention to Detail
  • Data Entry
  • Administrative Support
  • Computer Skills
  • Critical Thinking
  • Problem-solving abilities

Timeline

Cash Office Associate

Jacob's Entertainment Inc.
2021.07 - Current

Customer Service Representative

Concealed Coalition
2018.07 - 2019.08

92A Automated Logistical Specialist

Army National Guard LA
2017.05 - Current

Bachelor of Arts - Psychology

Southeastern Louisiana University

High School Diploma -

St. Helena College And Career Academy
Jewellisha Muse