Jewels Estrada
Hospitality Industry
Shallowater,TX
Summary
Friendly Bartender with exceptional communication and multitasking skills. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. Dynamic and adaptable professional with a proven track record at UPS, enhancing loading efficiency and fostering a cohesive team environment. Skilled in vehicle inspection and delivering exceptional hospitality service, I excel in fast-paced settings, significantly improving safety standards and customer satisfaction. Demonstrated ability to prioritize tasks and support team members, ensuring operational excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level serving/bartending position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Preloader
UPS
Lubbock, Texas
11.2024 - Current
- Foster teamwork among pre-loaders through open communication channels, resulting in a more cohesive work environment.
- Optimized loading efficiency by assessing and organizing packages based on destination and priority.
- Enhanced safety standards through regular inspection of loading equipment and proper utilization of protective gear.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Load and unload materials onto and off of trucks for fast shipment.
Server/Bartender
Cujos Sportz Bar And Grill
Lubbock, Texas
05.2021 - Current
- Serve food and beverages promptly with focused attention to customer needs.
- Maintain a clean and orderly dining area for an enjoyable guest experience.
- Perform opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Develop strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Adapt to diverse customer needs, providing personalized service that increased guest satisfaction.
- Organize bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Server/Wait Staff Member
George's Cafe
Lubbock, Texas
04.2020 - 05.2021
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Displayed extensive knowledge of menu offerings and ingredients, allowing for informed recommendations to diners with dietary restrictions or preferences.
- Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
- Leveraged knowledge of table clearing techniques such as napkin folding and refilling condiments to reset table during and after dining service.
Education
High School Diploma -
Shallowater High School
1009 Avenue L, Shallowater, TX 79363 08.2016 - 05.2020
Skills
Vehicle inspection
Task prioritization
Cleaning and organization
Proper lifting techniques
Adaptable to change
Hospitality service expertise
Strong work ethic
Tableside etiquette
Team member support
Warm and friendly
Time management
Additional Information
Once a year, for about 8 years, I have helped clean up a highway ranging 2 miles long. Giving back to the community and honoring my brother who passed away in 2015.
References
Marc Foust
General Manager
(806) 319- 5912
MarcFoust@gmail.com
Amanda Cummings
Former Employer
(806) 789-3247
Joni Kitchens
Former Teacher
(806) 239-7179
JKitchens@shallowaterisd.net
Timeline
Preloader
UPS
11.2024 - Current
Server/Bartender
Cujos Sportz Bar And Grill
05.2021 - Current
Server/Wait Staff Member
George's Cafe
04.2020 - 05.2021
High School Diploma -
Shallowater High School
08.2016 - 05.2020