Jewels Moua
White Bear Lake,MN
Summary
Dynamic professional with a proven track record in childcare and retail environments, notably with Leeann Chin. Excelled in multitasking and critical thinking, enhancing operational efficiency and customer satisfaction. Demonstrated exceptional patience, empathy, and organizational skills, fostering strong relationships with families and customers alike. Achieved significant improvements in team training and safety monitoring, ensuring a positive impact on service quality and workplace harmony.
Overview
5
5
years of professional experience
Work History
Babysitter
Family Members
01.2020 - 10.2024
- This is also a side job sometimes.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Shift Supervisor
Leeann Chin
11.2022 - 08.2024
- Streamlined shift schedules for optimal staff utilization, reducing overtime costs.
- Assisted in employee scheduling, balancing workload distribution among team members during peak hours.
- Conducted comprehensive training sessions for new hires, ensuring seamless integration into the team.
- Managed cash handling procedures, ensuring accuracy in transactions and minimizing discrepancies.
- Developed strong relationships with customers, building loyalty and repeat business.
- Oversaw loading and unloading of packages in warehouse.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Retail Sales Associate
Marshalls
12.2021 - 05.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
- Increased sales floor efficiency by organizing merchandise and ensuring items were easy to locate.
Education
White Bear South Campus Senior
White Bear Lake, MN06.2023
Skills
- Patience and Empathy
- Time Management
- Strong Work Ethic
- Reliability
- Licensed driver
- Multitasking
- Critical Thinking
- Organizational Skills
Timeline
Shift Supervisor
Leeann Chin
11.2022 - 08.2024
Retail Sales Associate
Marshalls
12.2021 - 05.2022
Babysitter
Family Members
01.2020 - 10.2024
White Bear South Campus Senior