Jewels Rayley
The Dalles,OR
Summary
Proven to excel in high-volume service environments, I leveraged my effective customer engagement and reliable work performance at The Loyal Order Of The Moose to enhance guest satisfaction and foster repeat business. My knack for balancing multiple tasks and training new hires showcases my collaborative teamwork and adaptability, driving positive outcomes and financial accuracy.
Overview
9
9
years of professional experience
Work History
The Loyal Order Of The Moose
Social Quarters Attendant
10.2018 - Current
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
The Windy River
Bar Back , Cook
03.2016 - 10.2018
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
Education
Clackamas High School
Clackamas06-2005
Skills
- Reliable Work Performance
- Effective Customer Engagement
- Customer Interaction
- Effective Memory Retention
- Collaborative Teamwork
Timeline
The Loyal Order Of The Moose
Social Quarters Attendant
10.2018 - Current
The Windy River
Bar Back , Cook
03.2016 - 10.2018
Clackamas High School
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