Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeyachandran Arumaithurai

HALETHORPE,MD

Summary

Proficient Information Systems Technician successful at troubleshooting technical issues and training end-users. Skilled in problem-solving and solution management. Comfortable working in teams or individually to maintain and expand technology performance. Results-driven IT professional knowledgeable about hardware systems and software programs. Well-versed in wide range of programs, operating systems and platforms for desktops, laptops and mobile devices. Bringing 2023-year record of success in technical support and equipment management. Skilled Trainee qualified in LAN and WAN environments. Keeps performance high with continuous upkeep and regular maintenance. Quick to troubleshoot and successful at resolving diverse issues. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

19
19
years of professional experience

Work History

Crew Member

Dunkin' Donuts
11.2021 - Current
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.

Manager of Business Development and Sales

Lycamobile
01.2022 - 08.2022

Establishing the business relationship between the New sales point and the Company.

  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
  • Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
  • Created customer loyalty programs to increase repeat business.

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Business Development Manager

Dialog Axiata
01.2017 - 06.2019
  • Developed and implemented strategies to increase sales and market share.
  • Identified potential clients, built relationships, and negotiated contracts.
  • Created presentations to attract new business opportunities.
  • Provided training to sales staff on effective communication techniques when dealing with clients.

Banker

Commercial Bank of PLC
10.2004 - 06.2014
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Built and maintained portfolio of loans to meet established goals and objectives.
  • Assisted customers with banking needs and inquiries.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Resolved customer complaints in a professional manner.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Processed applications for new accounts.
  • Trained new hires on customer service policies and procedures.

Education

Cyber Security Certification Programme - Information Operations/Joint Information Operations

American University
Washington, DC

Post Graduate Program in Business Analysis - Business Analysis

Simplilearn Associated With Purdue University
Virtual
11.2024

Skills

  • Consumer Banking
  • Employee Training Assistance
  • Bank Sales
  • Customer Service
  • Quality Control
  • Documentation Skills
  • Security Protocols
  • Financial Processes Understanding
  • Able to handle any kind of pressure in work

Timeline

Manager of Business Development and Sales

Lycamobile
01.2022 - 08.2022

Crew Member

Dunkin' Donuts
11.2021 - Current

Business Development Manager

Dialog Axiata
01.2017 - 06.2019

Banker

Commercial Bank of PLC
10.2004 - 06.2014

Cyber Security Certification Programme - Information Operations/Joint Information Operations

American University

Post Graduate Program in Business Analysis - Business Analysis

Simplilearn Associated With Purdue University
Jeyachandran Arumaithurai