Jeylin Cortes Reyes
Asheboro,NC
Summary
Highly motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Benefits Coordinator
Mountaire Farms of North Carolina
Siler City, NC
07.2021 - Current
- Conducted employee orientations to explain benefits programs.
- Assisted employees with enrollment in health and welfare plans.
- Developed and implemented a system for tracking eligibility status of employees.
- Processed invoices related to employee benefits packages such as health insurance premiums, 401 contributions, life insurance premiums.
- Prepared reports for upper management detailing the costs associated with various employee benefit plans.
- Maintained up-to-date knowledge of all benefit plan provisions, policies, and procedures.
- Responded to inquiries from current and former employees regarding their benefits package.
- Drafted written communications about changes in the organization's benefits program or offerings.
- Managed claims processing activities related to employee benefits packages such as disability claims or long-term care claims.
- Participated in open enrollment activities including preparing materials, conducting presentations, answering questions, and distributing information packets.
- Led weekly open enrollment question and answer session with employees on benefit program updates.
- Provided assistance to plan participants by explaining benefits information to ensure educated selections.
- Communicated effectively via email, phone and face-to-face with plan participants to resolve issues pertaining to health and welfare benefits.
- Mastered state and Federal benefit laws Including FMLA, HIPPA and 401k administration.
Human Resources Assistant
Mountaire Farms of North Carolina
Siler City, NC
02.2021 - 07.2021
- Maintained accurate records of employee information such as wages.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, and disciplinary actions.
- Managed employee relations issues including grievances, complaints, and disputes as needed.
- Responded to inquiries from current or prospective employees regarding human resources policies or procedures.
- Updated employee database with changes in job title, salary information or contact details.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Assisted with planning, organizing, and coordinating company events.
- Filed documents, delivered mail, and performed bookkeeping to facilitate office operations of the HR department.
- Counsel Slips
Waitress
La Hacienda
Asheboro, NC
09.2018 - 02.2021
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Maintained a clean workstation by restocking supplies, and wiping down counters.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Enforced safety guidelines for employees and patrons of the restaurant.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Performed basic math calculations when computing bills for customers' meals.
- Provided accurate change for cash transactions using a cash register system.
Education
Southwestern Randolph High School
Asheboro, NC07.2021
Human Resources Management
Randolph Community College
Asheboro, NCSkills
- Benefits Explanation
- Proficient in Outlook, Kronos, Oracle
- Relationship Building
- Verbal and Written Communication
- New Employee Orientations
- Open Enrollment
- Documentation and Reporting
- Benefits Administration
- Data Analysis
- Strategic Planning
- Employee Relations
- ACA Standards Knowledge
- Bilingual
Certification
- FMLA Certification
- HIPPA Certified
- High Hourly Potential Certified
Timeline
Benefits Coordinator
Mountaire Farms of North Carolina
07.2021 - Current
Human Resources Assistant
Mountaire Farms of North Carolina
02.2021 - 07.2021
Waitress
La Hacienda
09.2018 - 02.2021
Southwestern Randolph High School
Human Resources Management
Randolph Community College
- FMLA Certification
- HIPPA Certified
- High Hourly Potential Certified
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