Jeymy Otero
Doral,FL
Summary
Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices. Well-qualified HR Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges. Focused professional with strong background in employee relations and payroll processing. Offers good organizational and communication skills and knowledgeable in applicable laws and regulations.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
Sodexo Live
03.2022 - 11.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Organized new employee orientation schedules for new hires.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
- Coordinated employee training programs to improve productivity and performance.
- Responded to employee inquiries regarding benefits and other HR topics.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Developed and maintained HR policies and procedures.
- Screened applicant resumes and coordinated both phone and in-person interviews.
Teller
Regions Bank
12.2021 - 03.2022
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Director of Admissions
Miami English Spot
12.2021 - 03.2022
- Worked with marketing team to develop recruitment strategies in accordance with organizational goals and within budgetary guidelines.
- Designed effective and user-friendly processes for both admissions and applicant review.
- Developed and implemented student success initiatives to recognize and encourage achievement.
- Devised and implemented strategic recruitment plan with consideration to both long and short term goals.
- Served as primary contact for coordination of application screening and tracking, visit and interview arrangement and marketing communications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Advised applicants on prospects for admission and strategies for meeting academic and extracurricular credentials.
Office Manager
Grupo JO2
02.2018 - 09.2018
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Coordinated special projects and managed schedules.
Education
Master's in Education Managment - Managment
UNIVERSIDAD BICENTENARIA DE ARAGUA
Maracay, Venezuela07.2007
Bachelor of Education - Education
UNIVERSIDAD PEDAGOGICA EXPERIMENTAL LIBERTADOR
Maracay, Venezuela04.2003
Skills
- Human Resources Administration
- Talent Management
- Communication Management
- HR Policies
- Payroll Administration
- Effective Planning
- Maintaining Files
- Scheduling
- Administrative Support
- Mail Handling
- Recruitment
- Talent Recruitment
- Staff Education and Training
- Employee Onboarding
- Human Resources Support
- Office Administration
- Microsoft Office and Docusign
- Employee Relations
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Human Resources Assistant
Sodexo Live
03.2022 - 11.2023
Teller
Regions Bank
12.2021 - 03.2022
Director of Admissions
Miami English Spot
12.2021 - 03.2022
Office Manager
Grupo JO2
02.2018 - 09.2018
Master's in Education Managment - Managment
UNIVERSIDAD BICENTENARIA DE ARAGUA
Bachelor of Education - Education
UNIVERSIDAD PEDAGOGICA EXPERIMENTAL LIBERTADOR
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