Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jeyson Gonzalez

Houston,TX

Summary

Proven track record of enhancing team productivity and client satisfaction at Moving Services through effective workflow management and exceptional customer service. Skilled in bilingual communication and complaint handling, consistently delivering projects on time and within budget. Demonstrates a goal-oriented mindset and a knack for fostering strong client relationships, ensuring repeat business and high-quality outcomes. Very motivated person, always willing to learn something new.

Overview

4
4
years of professional experience

Work History

Moving Service

Moving Services
03.2023 - 04.2024
  • Increased team productivity with effective communication and collaboration strategies.
  • Managed a high volume of customer inquiries, demonstrating excellent problem-solving skills to resolve concerns quickly.
  • Optimized resource allocation through effective scheduling, prioritization of tasks, and delegation of responsibilities among team members.
  • Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
  • Quick learner and fast paced.
  • Improved workflow management by introducing time-saving tools and techniques that boosted employee productivity.
  • Provided exceptional service to clients, fostering strong relationships and repeat business.
  • Collaborated with cross-functional teams to complete complex projects within tight deadlines, resulting in increased overall efficiency.

Remodeling Crew Member

Gonzalez Remodeling
04.2022 - 02.2023
  • Provided excellent customer service by addressing client concerns promptly and professionally.
  • Supported overall team success by assisting other crew members as needed.
  • Maintained a clean and organized worksite, ensuring minimal disruption to clients'' daily lives during renovations.
  • Delivered aesthetically pleasing results through meticulous attention to detail when painting walls or installing fixtures.
  • Conducted thorough assessments of project requirements, enabling accurate estimation of labor and materials costs.
  • Demonstrated commitment to continuous improvement through proactive learning opportunities.
  • Collaborated with team members to complete remodeling projects on time and within budget.

Pressure Washer

Pressure Washing Services
02.2020 - 03.2021
  • Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
  • Answered customer questions on pricing, products, procedures, and materials used.
  • Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
  • Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
  • Inspected washing tools, equipment, and materials daily for damage or needed repairs.
  • Reduced water usage through effective use of cleaning agents and efficient nozzle adjustments.
  • Restored weathered surfaces to near-original condition through meticulous pressure washing techniques.
  • Managed inventory of cleaning solutions, ensuring appropriate levels were maintained for all projects.

Education

High School Diploma -

Sharpstown High School
Houston, TX

Skills

  • Goal-oriented mindset
  • Client Relationship Building
  • Complaint Handling
  • Workflow Management
  • Bilingual speaking

Languages

English
Full Professional
Spanish
Full Professional

Timeline

Moving Service

Moving Services
03.2023 - 04.2024

Remodeling Crew Member

Gonzalez Remodeling
04.2022 - 02.2023

Pressure Washer

Pressure Washing Services
02.2020 - 03.2021

High School Diploma -

Sharpstown High School

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Jeyson Gonzalez