Jeyson Rodriguez
Miami,USA
Summary
Dynamic professional with extensive experience in logistics, client communications, team management, and production support. Skilled in coordinating complex operations, ensuring customer satisfaction, and leading teams effectively. Eager to leverage my adaptability and strong organizational skills to contribute to a growing organization and drive impactful results across departments. Seeking a challenging role where I can apply my comprehensive background and proactive approach to achieve operational excellence and foster positive client relationships.
Overview
8
8
years of professional experience
Work History
Assistant Manager
ABF Freight
04.2023 - 10.2024
- Managed payroll for drivers, ensuring timely and accurate processing
- Handled collections for customers with past-due invoices, maintaining effective communication for payment resolution
- Coordinated with Customs and Border Protection (CBP) for container inspections, ensuring compliance with regulations
- Oversaw all billing processes, verifying accuracy and timely invoicing for services rendered
- Coordinated logistics for deliveries, ensuring smooth scheduling and on-time customer deliveries
- Managed all client communications, handling inquiries and updates
Operations Manager
MJSD Transportation
11.2020 - 07.2023
- Acted as the main point of contact, ensuring clear and consistent communication with clients
- Organized and monitored transportation schedules, optimizing delivery routes and timelines
- Addressed and resolved client inquiries or issues, maintaining high satisfaction
- Adapted quickly to logistical challenges to minimize delays and disruption
Manager
Bravo Supermarket
06.2016 - 05.2020
- Assisted customers with inquiries and ensured a positive shopping experience
- Monitored stock levels and restocked items, maintaining product availability
- Effectively managed a diverse team of 10 employees, fostering a collaborative work environment to enhance productivity and achieve organizational goals
Education
Bachelor’s degree - communications
Florida International University
Miami, FL05.2023
Associate’s degree -
Broward Community College
Pembroke Pines, FL12.2019
Skills
- Management
- Process improvement
- Client Relationship Building
- Microsoft Office
- Accounts Payable/ Receivable
- Focus Group Moderation
- Communication
- Leadership
- Time Management
Languages
English
Full Professional
Spanish
Native or Bilingual
References
Available upon request
Timeline
Assistant Manager
ABF Freight
04.2023 - 10.2024
Operations Manager
MJSD Transportation
11.2020 - 07.2023
Manager
Bravo Supermarket
06.2016 - 05.2020
Associate’s degree -
Broward Community College
Bachelor’s degree - communications
Florida International University