JEYSSEL VARGAS
Miami,FL
Summary
Experienced criminal justice professional prepared for impactful results in community safety and rehabilitation. Strong background in case management, risk assessment, and compliance ensures effective support for individuals under supervision. Focused on collaborative efforts and adaptability to meet changing needs, with skills in conflict resolution, communication, and empathy. A reliable team player committed to achieving positive outcomes.
Overview
8
8
years of professional experience
Work History
Criminal Justice Information Technician
FDC Probation & Parole
01.2022 - 06.2024
- Company Overview: Criminal Justice Information Technician
- Retrieves, interprets and establishes statistical, financial and technical data into the various Criminal Justice computer systems in accordance with Department Policies & Procedures
- The incumbent assists professional personnel responsible for the supervision of offenders in interpreting, analyzing and categorizing this information
- Uses independent judgment to analyze, verify and revise information from a variety of source documents from circuit and sub-offices into computer accepted formats using video terminal equipment of the Management Information Systems (MIS), National and Florida Crime Information Centers (NCIC/FCIC) and local Criminal Justice Information Systems (CJIS) and establishes this data, using standardized codes
- Such source documents include offender files, court orders, law enforcement records, intake forms, sentence structures, transaction registers, cost of supervision payments and waivers, progress reports and management and officer identification statistics
- Makes additions, changes or corrections to computerized offender records as required
- Transmits and retrieves offender and applicant investigative information and communicates messages through Management Information Center(MIS), Florida Crime Information Center (FCIC) and National Law Enforcement Telecommunications Systems (NLETS) in accordance with Federal, State and Department Rules and Regulations, Procedures and Laws
- Criminal Justice Information Technician
- Configured network devices such as switches, routers, firewalls resulting in enhanced connectivity and security.
Assistant Manager, Customer Service
A Plus Credit Services
02.2020 - 01.2021
- Supervision of Staff: Supervise and direct a team of employees to ensure that goals and objectives.
- Project Management: Coordinate and manage projects to ensure that they are completed on time and within budget.
- Data Analysis: Analyze data and statistics to identify trends and areas for improvement.
- Decision Making: Make informed decisions to resolve problems and improve office efficiency.
- Communication: Communicate effectively with employees, managers, and clients to ensure that goals and objectives are met.
- Resource Management: Manage resources such as budgets, inventories, and supplies to ensure that they are used efficiently.
- Process Improvement: Identify areas for improvement and implement changes to improve office efficiency and productivity.
Passenger Services
American Airlines envoy
12.2019 - 01.2020
- Company Overview: Passenger Services
- Overseeing clerical tasks, such as sorting and sending mail
- Keeping an inventory of office supplies and ordering new materials as needed
- Maintaining files
- Welcoming visitors to your office
- Answering phone calls
- Taking and delivering messages
- Ensuring the office runs smoothly
- Scheduling meetings and sending meeting invites to attendees
- Pull credits reports as needed
- Passenger Services
Ramp Lead Agent
Swissport usa
04.2016 - 11.2019
- Company Overview: Ramp Lead Agent
- Inspect and verify passenger documentation
- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
- Manage passenger baggage processing including handling and fee calculation if applicable
- Assist passengers as needed through arrival
- Assigns responsibilities and tasks to perform for the crew prior to aircraft arrival
- Loads and unloads luggage from aircraft
- Ensures proper organization of luggage to the final destination
- Ensures weights and balances of aircraft were properly loaded and recorded
- Ensures the safe handling of dangerous goods
- Loads, offloads and manifests cargo
- Ensures work areas were clean and free of debris
- Stays up to date on industry practices and handling of dangerous goods
- Ramp Lead Agent
Education
Master of Science - Master Behavior Analysis (ABA)
Perdue Global University
2550 Northwestern Ave Ste 1100, West Lafayette, IN02-2026
Master of Science - Forensic Psychology
Florida National University
4425 W. Jose Regueiro (20th) Ave. Hialeah,08-2024
Bachelor of Science - Criminal Justice
Florida Technical College
Miami, FL12-2020
Skills
- Communication
- Ability to Work under Pressure
- Decision Making
- Time Management
- Self-motivation
- Conflict Resolution
- Leadership
- Adaptability
- Customer support
Timeline
Criminal Justice Information Technician
FDC Probation & Parole
01.2022 - 06.2024
Assistant Manager, Customer Service
A Plus Credit Services
02.2020 - 01.2021
Passenger Services
American Airlines envoy
12.2019 - 01.2020
Ramp Lead Agent
Swissport usa
04.2016 - 11.2019
Master of Science - Master Behavior Analysis (ABA)
Perdue Global University
Master of Science - Forensic Psychology
Florida National University
Bachelor of Science - Criminal Justice
Florida Technical College
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