Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Jezabel Aparicio

San Francisco,CA

Summary

Highly-motivated employee with 6+ years of work history and with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Lead/Barista

Starbucks
Burlingame, CA
06.2017 - 11.2019
  • Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
  • Provided guidance and support to other team members as needed.
  • Conducted regular inventory checks to maintain accurate stock levels.
  • Handled cash register transactions accurately while providing excellent customer service.
  • Resolved conflicts between customers, employees, and vendors in a timely manner.
  • Supervised staff during shift changes and ensured transition went smoothly.
  • Completed opening and closing duties to facilitate business operations.

Guest Service Agent

San Francisco Airport
San Francisco, CA
05.2016 - 07.2016
  • Greeted guests with a friendly and welcoming attitude.
  • Assisted in resolving customer complaints in a courteous and professional manner.
  • Responded to telephone calls from guests promptly and courteously.
  • assisted guests to the correct gate locations, luggage and other amenities.

Cashier/Sales Associate

Old Navy
San Mateo, CA
  • Operated cash register efficiently and accurately, processed payments by cash, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.
  • Answered customer questions and provided store information.
  • Helped customers find specific products, answered questions and offered product advice.

Education

Medical Assistant 9 month Certification - Medical Assisting

Mission Language Vocational School
San Francisco, CA
05.2024

High School Diploma -

San Mateo High School
San Mateo, CA
06.2017

Some College (No Degree) - Early Childhood Education

Foothill College
Los Altos, CA

Skills

  • Interpersonal & communication skills
  • Customer Service
  • Multitasking
  • Cash handling/Cashier
  • Attention to detail
  • Quick learner

Languages

Spanish
Professional

Certification

  • BLS/CPR Certified

References

References available upon request.

Timeline

Shift Lead/Barista

Starbucks
06.2017 - 11.2019

Guest Service Agent

San Francisco Airport
05.2016 - 07.2016

Cashier/Sales Associate

Old Navy

Medical Assistant 9 month Certification - Medical Assisting

Mission Language Vocational School

High School Diploma -

San Mateo High School

Some College (No Degree) - Early Childhood Education

Foothill College
Jezabel Aparicio