Jezabel Hernandez
El Paso,TX
Summary
Highly motivated individual with four years of experience in customer service and two in pet care. Willing to work with a team and lead, as well as being very reliable and trustworthy. Great communication and problem solving with clients as well as peers.
Overview
3
3
years of professional experience
Work History
Pet Specialist
Petsmart
El Paso, Texas
05.2023 - Current
- Educated pet owners on care techniques and product usage.
- Assisted customers in selecting appropriate pet supplies and products.
- Maintained cleanliness of pet care areas and cared for all animals.
- Handled cash and processed transactions efficiently at the register.
- Customer service on the floor along with reward sign ups and activation offers.
- Pricing, auditing and out of dates around the store.
- Fixture removals and assembly for new seasons and deadline requirements.
- Bopis, SFS and curbside orders.
- Unloaded delivery trucks and stocked shelves with products to maintain inventory levels.
- Training of other peers.
Education
Canutillo High School
El Paso, TXSome College (No Degree) - Education
El Paso Community College
El Paso, TX 01.2022 -
Skills
- Pet care
- Animal behavior
- Training
- Customer service
- Money handling
- Communication
- Phone etiquette
- Problem solving
- Multitasking
Timeline
Pet Specialist
Petsmart
05.2023 - Current
Some College (No Degree) - Education
El Paso Community College
01.2022 -
Canutillo High School