Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jezebel Brown

Hyundai Team Member - Foam
Columbus,GA

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Eager to bring knowledge to support business and customer needs.


Resourceful Team Member with proven history of reliability and excellent work. Dedicated to quality assurance and maximizing daily progress. Expert in equipment use, maintenance and emergency repairs.


Team Leader experienced in directing activities. Talented at developing strategies, setting goals and training employees. Confident and decisive when communicating goals and vision to succeed. First-class problem solver with excellent interpersonal skills.

Overview

22
22
years of professional experience
4
4
years of post-secondary education

Work History

Hyundai Team Member - Foam

Hyundai
West Point, GA
07.2021 - Current
  • Pursued learning opportunities to advance knowledge and take on leadership position.
  • Contributed to team success by completing jobs quickly and accurately.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.

Office Coordinator

Just Services
Columbus, GA
01.2013 - 09.2020
  • Trained new employees on administrative procedures, company policies and performance standards.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Delegated tasks to administrative support staff to organize and improve office efficiency.
  • Worked closely with others to accomplish timely dead lines.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Developed highly-efficient administrative team through ongoing coaching.

Senior Fraud Specialist

TSYS
Columbus, GA
05.2013 - 08.2019
  • Investigated cases of credit card fraud, which involved upwards of $[100,000] per case.
  • Interviewed witnesses thoroughly, asking appropriate questions to ascertain critical details about each case.
  • Collaborated with team members to discuss fraud trends and brainstorm methods to combat this type of crime.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Participated in team-building activities to enhance working relationships.

Bilingual Team Lead

Aflac
Columbus, GA
07.2005 - 02.2013
  • Offered advice and assistance to team members, paying attention to special needs or wants.
  • Built, managed and coached insourced and outsourced teams.
  • Identified individual employee's unique work styles and adapted management methods.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.

Education

High School Diploma -

John F Kennedy High School
Paterson, NJ
09.1993 - 06.1997

Skills

Team Building

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Timeline

Hyundai Team Member - Foam

Hyundai
07.2021 - Current

Senior Fraud Specialist

TSYS
05.2013 - 08.2019

Office Coordinator

Just Services
01.2013 - 09.2020

Bilingual Team Lead

Aflac
07.2005 - 02.2013

High School Diploma -

John F Kennedy High School
09.1993 - 06.1997

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Jezebel BrownHyundai Team Member - Foam