Jezema Jaramillo
Edinburg,TX
Summary
Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy; as well as a passionate job seeker with strong organizational skills eager to secure administrative and clerical positions. Ready to help team achieve office goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Legal Assistant /Marketing Coordinator
The Law Office Of Daniel Gonzalez, P.L.L.C.
08.2023 - Current
- Filed court documents and legal pleadings with court clerk on behalf of attorney.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Scheduled appointments, court appearances, and depositions for busy law firm.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Interviewed clients to obtain information relevant to cases.
- Aided marketing initiatives by contributing marketing ideas and content.
Server
University Draft House
11.2021 - 01.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved guest complaints to maintain customer satisfaction.
- Maintained thorough menu knowledge to sufficiently answer questions regarding item sourcing, ingredients, and cooking methods
- Supported colleagues during peak hours, encouraging a collaborative work environment that enhanced overall productivity levels.
Deputy County Clerk
Hidalgo County Clerk's Office
11.2019 - 08.2023
- Stayed on top of customer preferences, technology trends and demand to keep county clerk's office operating optimally.
- Reviewed records management policies for compliance with state and local guidelines.
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Processed payments for fines and fees, maintained accurate drawers, issued receipts, and updated account balances.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
Catering Coordinator
Chick-fil-A
12.2018 - 11.2019
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Analyzed catering orders and worked with staff to set up equipment, supplies and menus to meet client expectations.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
- Increased repeat business through strong relationship-building with clients and vendors.
Student Teacher
Edinburg North High School
09.2017 - 11.2017
- Worked alongside band directors to create lesson plans to meet students' academic needs.
- Set up visual aids, equipment and field displays to support teaching and marching show delivery.
- Had one-on-one sessions with struggling students to increase show performance and individual student success.
Education
Pre-Marketing
The University of Texas Rio Grande Valley
Edinburg, TXHigh School Diploma -
Edinburg North High School
Edinburg, TX06.2017
Skills
- Hospitality Service Expertise
- Customer Service and Rapport
- Record Sorting and Filing
- Data Recording
- Billing and Invoicing
- Spreadsheet Development
- Records Management Software
- Email Correspondence
Languages
Spanish
Professional Working
Certification
Achieved high organization levels by introducing Google and Microsoft programs for communication, listing, and productivity tasks.
Timeline
Legal Assistant /Marketing Coordinator
The Law Office Of Daniel Gonzalez, P.L.L.C.
08.2023 - Current
Server
University Draft House
11.2021 - 01.2024
Deputy County Clerk
Hidalgo County Clerk's Office
11.2019 - 08.2023
Catering Coordinator
Chick-fil-A
12.2018 - 11.2019
Student Teacher
Edinburg North High School
09.2017 - 11.2017
Pre-Marketing
The University of Texas Rio Grande Valley
High School Diploma -
Edinburg North High School
Achieved high organization levels by introducing Google and Microsoft programs for communication, listing, and productivity tasks.
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