Jeziel Rodriguez Lugo
Polk City,FL
Summary
Dynamic professional with proven expertise in aircraft marshalling and customer service, honed at Amazon Warehouse and McDonald's Restaurant. Excelled in team collaboration and safety procedures compliance, significantly enhancing operational efficiency. Skilled in heavy lifting and problem-solving, demonstrating a strong commitment to achieving results and maintaining high safety standards.
Overview
4
4
years of professional experience
Work History
Ramp Agent
Amazon Warehouse
04.2021 - Current
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
Crew Trainer
McDonald's Restaurant
05.2020 - 04.2021
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
High School Diploma -
Tenoroc High School
Lakeland, FL06.2020
Skills
Problem-Solving
Loading and unloading
Ramp service
Aircraft Marshalling
Safety Procedures Compliance
Heavy Lifting
Customer Service
Marshaling aircraft
Vehicle operation
Team Collaboration
Attention to Detail
Physical Strength and Stamina
Languages
Spanish
Full Professional
English
Limited Working
Timeline
Ramp Agent
Amazon Warehouse
04.2021 - Current
Crew Trainer
McDonald's Restaurant
05.2020 - 04.2021
High School Diploma -
Tenoroc High School