Jezireen Vincent
Mililani Town,HI
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Motivated professional with extensive experience in customer service, sales and administrative tasks. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
Administrative Assistant/Errand Runner
B Everywhere Errands
Kailua, HI
07.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Assisted development and implementation of new administrative procedures.
- Developed strategies to streamline and improve office procedures.
- Assisted coworkers and staff members with special tasks on daily basis.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Liaised between clients and vendors and maintained effective lines of communication.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
Retail Store Manager
Rasta Headquarters LLC
Waipahu, HI
10.2018 - Current
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Optimized store displays and appearance via strategic merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed store organization, maintenance, and purchasing functions.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Sales Representative
Mondelez Global
Pearl City, HI
03.2015 - 10.2018
- Managed customer accounts to secure customer satisfaction and repeat business.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Built relationships with customers and community to promote long term business growth.
- Set and achieved company defined sales goals.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Contributed to team objectives in fast-paced environment.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Lead Transporter
Avis Budget Group
Honolulu, HI
11.2007 - 03.2015
- Operated with safety and skill to avoid accidents and delays.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Maintained high customer satisfaction by working quickly and accurately.
- Demonstrated superior transport service, providing accurate time estimates and courteous responses.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Communicated with dispatch to convey delays and adjust delivery plans.
- Trained new drivers in company policies and vehicle maintenance to support daily task completion.
- Supported proper maintenance of all delivery vehicles with regular oil changes and tire rotations.
- Motivated workers to exceptional performance through implementation of new strategies.
- Balanced schedule and customer demands against team capabilities and available resources to meet performance objectives.
Education
GED -
Castle High School
Kaneohe, HISkills
- Critical Thinking
- Business Planning
- Calendar Management
- Grammar
- Complex Problem-Solving
- Accounting Support
- Labor Relations
- Schedule Management
- Prioritization
- Administrative Support
- Self Starter
- Strategic Planning
Timeline
Administrative Assistant/Errand Runner
B Everywhere Errands
07.2021 - Current
Retail Store Manager
Rasta Headquarters LLC
10.2018 - Current
Sales Representative
Mondelez Global
03.2015 - 10.2018
Lead Transporter
Avis Budget Group
11.2007 - 03.2015
GED -
Castle High School
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