Jezreel Flores Rodriguez
Winter Haven,FL
Summary
Responsible for preparing and maintaining records and reports on unit supplies, ensuring adherence to administrative policies and procedures. Resourceful Assistant Store Manager with a wealth of experience in supply chain management, standard procedures, and report generation. Highly efficient Administrative Professional,including administrative support, project coordination, customer service and team leadership. Comfortable working with senior management to effectively define and achieve strategic operational and administrative objectives. Streamlines administrative processes, analyzes complex issues and develops solutions. Cultivates positive work culture focused on teamwork and idea-sharing while driving goal achievement.
Overview
8
8
years of professional experience
Work History
Dispatcher
Medline
Auburndale, FL
01.2023 - Current
- Scheduled loads according to priority and available equipment.
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Managed daily delivery and work schedules to maximize coverage.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements, and service needs.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Received or prepared work orders.
- Facilitated smooth communication between drivers and management teams.
Branch Administrator
Medline
Auburndale, FL
01.2023 - 01.2024
- Generated daily sales reports for management review purposes.
- Prepared invoices for payment processing in accordance with company policies and procedures.
- Resolved customer complaints quickly and effectively while maintaining good customer relations at all times.
- Organized meetings and conference calls with internal and external stakeholders.
- Assisted in preparing presentations, reports, agendas, minutes of meetings, and other documents as needed.
- Answered incoming phone calls from customers seeking assistance or information about products and services offered by the company.
- Provided administrative support to the Branch Manager and other staff members.
- Resolved escalated customer complaints in a timely manner.
- Participated in community events to promote brand awareness.
- Managed staff scheduling, hiring and training processes.
Logistics Clerk
USPS
Lakeland, FL
06.2020 - 11.2022
- Conducted regular stock checks to identify discrepancies between physical stock levels and computer-generated reports.
- Performed regular maintenance on equipment used in warehouse operations.
- Assisted in loading and unloading of goods from trucks or containers at warehouse locations.
- Verified accuracy of incoming shipments against invoices or packing slips.
- Developed strategies for improving logistic procedures within the organization.
- Coordinated with carriers for timely pick up and delivery of goods.
- Distributed work orders to departments.
- Developed production schedules to optimize resources and meet deadlines.
Supply Specialist
US Army
Fort Drum, NY
10.2017 - 12.2019
- Assessed each unit's unique equipment needs.
- Maintaining 100% accountability at all times property,sensitive items, and personnel.
- Conducting assessments to determine the requirements for completing reports or work orders, following standard procedure.
- Signing for property valued over a million dollars monthly and conducting inventory checks on 10% of all property monthly.
- Collecting information, analyzing data, and preparing recommendations for company supervisors and senior staff.
Assistant Manager
Me Salve
, Puerto Rico
06.2016 - 09.2017
- Managing shipping and receiving operation, handling supplies from various companies for sale or distribution to different store.
- Conducting daily inspections of public areas to address any unforeseen issues promptly.
- Providing effective and timely responses to all guest inquiries and concerns.
Education
BBA - Accounting
University of Puerto Rico - Utuado
Utuado, PR06-2016
Associate of Applied Science - Business Management
University of Puerto Rico - Utuado
Utuado, PR06-2016
Certificate and Licenses
Skills
- Dispatch Coordination
- Driver communication
- Data Entry
- Schedule Management
- Customer Relations
- Work Order Management
- SAP Proficiency
- Positive Reinforcement
- Inspirational leadership
- Excellent Communication
Languages
English
Full Professional
Spanish
Native/ Bilingual
Timeline
Dispatcher
Medline
01.2023 - Current
Branch Administrator
Medline
01.2023 - 01.2024
Logistics Clerk
USPS
06.2020 - 11.2022
Supply Specialist
US Army
10.2017 - 12.2019
Assistant Manager
Me Salve
06.2016 - 09.2017
BBA - Accounting
University of Puerto Rico - Utuado
Associate of Applied Science - Business Management
University of Puerto Rico - Utuado
Certificate and Licenses