Jezreel Pena-Nuila
Las Vegas,Nevada
Summary
Dynamic banking professional with expertise in relationship building, customer service, and branch operations. Bilingual in Spanish, committed to enhancing client experiences through personalized solutions and meticulous attention to detail.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Roving Personal Banker
Wells Fargo
Las Vegas, NV
2024 - Current
- Provide banking support across multiple Wells Fargo districts throughout the Las Vegas market, ensuring operational continuity and exceptional client service.
- Adapt quickly to diverse branch environments while maintaining consistent service standards and supporting varying business needs.
- Build and strengthen client relationships through proactive outreach, financial needs assessments, and personalized banking solutions.
- Assist customers with account openings, service requests, credit applications, and digital banking services.
- Identify opportunities to deepen client relationships by recommending appropriate banking products and connecting customers with lending, investment, and wealth management specialists.
- Collaborate with branch leadership and team members across multiple locations to achieve customer service and operational objectives.
- Maintain strict adherence to banking regulations, compliance requirements, and risk management standards.
Teller
Wells Fargo
Las Vegas, NV
2019 - 2024
- Executed processing of deposits, withdrawals, loan payments, check cashing, and other financial transactions with precision and meticulous attention to detail.
- Delivered personalized client service and resolved account-related concerns efficiently in a fast-paced banking environment.
- Built strong client relationships by understanding financial needs and providing tailored banking solutions.
- Educated clients on banking products, services, and digital banking platforms to enhance engagement and accessibility.
- Referred clients to bankers and specialists for lending, investment, and relationship-based financial services opportunities.
- Maintained strict adherence to compliance requirements, security procedures, and operational controls.
- Collaborated with branch team members to support operational excellence and deliver positive client experiences.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV2016
Skills
- Relationship building
- Branch operations
- Customer service
- Bilingual-Spanish
Certification
Notary Public
ATM Custodian Certification
Timeline
Roving Personal Banker
Wells Fargo
2024 - Current
Teller
Wells Fargo
2019 - 2024
High School Diploma -
Las Vegas High School