Jezyrie Frank
Crosby,TX
Summary
Dynamic and results-oriented professional with a proven track record at Smoothie King, excelling in customer service and problem-solving. Demonstrated ability to enhance team performance and customer satisfaction through effective communication and collaboration. Skilled in cash handling and maintaining workplace safety, consistently recognized for outstanding service delivery and operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Team Member
Smoothie King
03.2022 - 11.2024
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Trained new team members by relaying information on company procedures and safety requirements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Education
Diploma -
Crosby High School
333 Red Summit Dr, Crosby T.X, 7753205.2024
Associate In Cosmetology - Cosmetology
San Jacinto College
5800 Uvalde Rd05.2024
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Collaboration and teamwork
- Following instructions
- Cash handling
- Flexible schedule
- Cleaning
- Workplace safety
- Money handling
- Computer skills
- Heavy lifting
- Creativity and innovation
- Organizing work stations
Certification
I have a food handling certification
Timeline
Team Member
Smoothie King
03.2022 - 11.2024
Diploma -
Crosby High School
Associate In Cosmetology - Cosmetology
San Jacinto College