Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Payroll Associate
Black & Veatch Corporation
06.2025 - Current
Process new hire payroll setup, including federal and state tax elections and direct deposit set up.
Manage and upload wage garnishment orders in ADP, ensuring timely and accurate processing.
Track garnishment refunds and coordinate with payroll processors to ensure proper reconciliation.
Monitor and correct direct deposit errors, ACH returns, and update banking information to maintain payroll accuracy.
Complete employment verifications for government agencies in compliance with regulatory requirements.
Respond to inquiries in the payroll inbox, providing accurate information or directing employees to appropriate resources.
Assist professionals with ADP account setup, enabling access to pay statements and tax documents (W-2s).
Upload and process payroll-related data in PeopleSoft, including bonuses, deductions, vacation payouts, and referral payments.
Execute payroll processes such as paysheet creation, data queries, and closing the general ledger for Blue Part operations.
Generate and distribute United Way reports to the accounts receivable team.
Update and verify professional's job and tax information to reflect transfers accurately.
Manage voicemail communications and ensure timely follow-up on payroll-related requests.
Data Processing Specialist, Revenue
University of Nebraska Foundation
05.2023 - 02.2025
Opened and sorted all foundation mail.
Scanned and deposited financial documents in Papersave for accounting review.
Processed various payment methods, including wire transfers, stock and mutual fund transfers, payroll deductions, checks, cash, credit cards, and EFTs.
Coded revenue transactions (e.g., gifts, alumni memberships) in the University of Nebraska's CRM system.
Verified gift designations, outdated credit card details, and problematic checks through phone calls.
Reviewed and corrected transaction records for accuracy.
Committed financial batches upon satisfactory review to ensure accurate receipting and communication.
Assisted in maintaining biographical records for donors and alumni.
BPO and Institute Operations Associate
NTT DATA Services
08.2021 - 04.2023
Responded promptly to agents' inquiries, ensuring clear and efficient communication.
Managed and prioritized email correspondence, ensuring timely and accurate responses.
Reviewed and proofread letters and documents for precision and compliance.
Conducted policy satisfaction surveys, gathering valuable feedback to improve services.
Identified and corrected application input errors to maintain data accuracy.
Collaborated with cross-functional team members to achieve both team and individual performance goals.
Maintained a thorough understanding of government and corporate insurance regulations, supporting the auditing process for data entry on forms.
Style Consultant
Target
06.2021 - 08.2021
Welcomed guests and provided personalized recommendations based on their preferences and needs.
Addressed and resolved guest concerns, ensuring a positive shopping experience.
Maintained organized and clean fitting rooms, enhancing the overall guest experience.
Stocked and merchandised products, ensuring items were neatly displayed and readily available.
Residential Cleaner
Self-employed
06.2019 - 04.2020
Cleaned homes per client's requests.
Apparel Sales Associate
Walmart
05.2018 - 10.2018
Greeted customers warmly and addressed their concerns to ensure a positive shopping experience.
Maintained and organized fitting rooms, ensuring a clean and welcoming environment.
Arranged and restocked merchandise, ensuring shelves were neat and fully stocked.
Answered phone inquiries and efficiently connected customers to the appropriate departments.
Checker
Hy-Vee, Inc.
11.2014 - 02.2017
Delivered exceptional customer service, ensuring a positive and efficient checkout experience.
Operated cash register and POS software with accuracy and efficiency.
Reconciled cash drawer daily, ensuring all transactions were accurately accounted for.
Maintained store cleanliness, ensuring a tidy and welcoming environment for customers.