JENNIFER FRANCIS
Jacksonville,Florida
Summary
Experienced administrative professional with a strong focus on delivering high-quality work. Efficiently manages and prioritizes high-volume workloads to ensure smooth operations. Skilled in document preparation, invoice processing, and schedule organization to effectively support team needs. Possesses excellent database administration skills and a proven track record in maintaining positive customer relations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
WSB
05.2023 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Created job files for each project and maintained current data in each file.
- Maintained accurate documentation of all projects, facilitating efficient audits and future reference.
- Negotiated contracts, securing favorable terms for cost-effective procurement of resources needed for each project''s success.
- Assisted with onboarding newly hired staff members and coached on task prioritization.
- Established rapport and engaged with clients to build lasting professional relationships.
- Managed accounting invoices and billings, balanced accounts and created financial reports.
Project Manager
Acousti Engineering Company of Florida
08.2022 - 05.2023
- Managed projects from inception to completion, ensuring timely delivery and budget adherence.
- Put together estimates, specifications, and other project documents.
- Managed construction projects by working effectively with general contractors, subcontractors, engineers and architects.
- Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
Project Coordinator
Universal Engineering Sciences
04.2022 - 08.2022
- Created and sustained good working relationships with internal and external partners
- Developed professional relationships with customers, contractors and vendors to establish rapport
- Worked closely with upper management in planning projects and preparing related documents
- Defined and communicated clear targets and objectives to staff
- Oversaw project scope, budget and requirements for department
- Managed project documentation and field staff keeping files updated
- Coordinated official inspections and corrective actions to meet code requirements
- Assigned workers tasks and schedules for specific jobs based on individual strengths
Administrative Staff Supervisor
ECS Florida
06.2015 - 03.2022
- Evaluated staff performance, communicating feedback and setting personal goals
- Monitored numerous employee activities and assigned tasks to cover demand
- Set staffing schedules, approved payroll and coordinated equipment maintenance
- Controlled staff schedules to meet fluctuating operational demand
- Tracked employee performance to determine areas of strength and improvement
- Updated databases and spreadsheets regularly to track progress
- Facilitated communication between office and field teams for Construction Materials Testing project work
- Managed project documentation and supervised administrative field staff keeping files updated
- Onboarded and trained office staff in use of different equipment and software programs
- Maintained accurate, updated accounts with new transactions and reconciliations
- Proofread and edited documents and reports prior to sending to clients
- Handled vendor invoices, verifying coding, reconciling purchase orders and documenting approvals
Education
High School Diploma -
Trinity Christian Academy
Jacksonville, Florida06.2008
Skills
- Project management
- Strategic planning
- Budget coordination
- Spreadsheet tracking
- Written communication
- Problem-solving
- Schedule management
- Customer relations
- Attention to detail
- Billing
- Contract administration
Certification
Notary Public
Timeline
Office Manager
WSB
05.2023 - Current
Project Manager
Acousti Engineering Company of Florida
08.2022 - 05.2023
Project Coordinator
Universal Engineering Sciences
04.2022 - 08.2022
Administrative Staff Supervisor
ECS Florida
06.2015 - 03.2022
Notary Public
High School Diploma -
Trinity Christian Academy
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