Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

GONZALO AGUILAR

Caldwell

Summary

Dynamic operations manager with a proven track record at AUTOBUSES LOS PAISANOS, excelling in customer service and strategic planning. Expert in problem-solving and inventory management, I consistently enhanced service quality and resolved complex issues, ensuring operational efficiency and customer satisfaction.

Results-driven operations management professional with proven track record in streamlining processes and driving efficiency. Strong focus on team collaboration and adaptability, ensuring reliable performance in dynamic environments. Skilled in strategic planning, resource allocation, and project management. Known for leadership, communication, and problem-solving abilities to achieve organizational goals.

Overview

17
17
years of professional experience

Work History

Manager of Operations

AUTOBUSES LOS PAISANOS
05.2016 - 09.2024

Selling Bus Tickets To Mexico ,Costumer Service in Charge Of 3 Offices Burley,Jerome ,Caldwell Daily Excel Reports ,Helping To Solve Problems When A Bus Broke Down ,Managing Difficult Problems With Costumers To Provided a better Service,Always giving the best of me to achieve my goals

Maintenance Manager

Mcdonalds, PDI FOODS
01.2013 - 05.2016
  • Supervised employee performance, preventive maintenance, and safety.
  • Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
  • Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
  • Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.

Public Area Attendant

PELICAN HILLS RESORT
03.2008 - 12.2013
  • Increased efficiency by utilizing proper cleaning techniques, tools, and equipment for various surfaces and areas.
  • Improved overall cleanliness by efficiently executing daily cleaning tasks in public areas.
  • Reduced customer complaints by promptly addressing and resolving housekeeping issues in public areas.
  • Collaborated with team members to ensure a thorough and timely completion of assigned tasks throughout the property.

Education

High School Diploma -

Santa Ana High School
520 W Walnut St, Santa Ana, CA 92701
05-1992

Skills

  • Decision-making
  • Customer service
  • Quality assurance
  • Strategic planning
  • Inventory management
  • Problem-solving
  • Safety procedures
  • Loss prevention

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Manager of Operations

AUTOBUSES LOS PAISANOS
05.2016 - 09.2024

Maintenance Manager

Mcdonalds, PDI FOODS
01.2013 - 05.2016

Public Area Attendant

PELICAN HILLS RESORT
03.2008 - 12.2013

High School Diploma -

Santa Ana High School
GONZALO AGUILAR