Dynamic nursing leader with extensive experience in oncology nursing and interdisciplinary collaboration. Proven track record in enhancing patient care quality, reducing infusion wait times, and fostering team development through effective communication and evidence-based practices.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Clinical Nurse IV-Shared Care Strategic Partnerships
Memorial Sloan Kettering Cancer Center
NY
10.2023 - Current
Maintained strong connection for MSK patients at Shared Care hospitals with their primary oncology care team throughout admission.
Coordinated needs of patients/families and interdisciplinary teams within complex care environment to facilitate seamless inpatient-outpatient continuum.
Prepared patients/families for safe transition to home, subacute rehabilitation, or hospice by eliminating access barriers and enhancing quality of life.
Nurse Leader-Inpatient Oncology
David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center
NY
04.2019 - 10.2023
Collaborated with interdisciplinary colleagues to program, plan, and design a 16-bed inpatient unit for medical/surgical oncology patients, enhancing patient care delivery.
Oversaw 24-hour clinical practice and operations, ensuring effective nursing care delivery for patients and caregivers.
Manages 50+ nurses and ancillary staff including recruitment, onboarding, professional development, staff education and mentoring to ensure the delivery of quality patient care services.
Directed and coordinated staff and system operations, evaluating processes to ensure cost-effective, quality patient care.
Planned, implemented, and administered the FTE and operations budget of $7M.
Pavilion Planning Committee Co-Leader
Memorial Sloan Kettering Cancer Center
NY
03.2022 - 06.2023
Partnered with internal and external design and construction teams and clinicians to plan and design innovative inpatient, critical care, and perioperative Pavilion set to open in 2030.
Coordinated incorporation of clinical experts, non-clinical staff, patients, and caregivers to shape pavilion design, culture, and operations.
Nursing Lead-COVID-19 Testing & Vaccine Clinics
NY
NY
03.2020 - 03.2022
Coordinated and executed testing clinics and administration of 100,000+ vaccine doses.
Streamlined workflows to improve efficiency in vaccine operations and collaboration.
Provided nursing leadership and logistical oversight for patient and employee vaccine clinics in 4 outpatient locations in New York & New Jersey.
Nurse Leader-Outpatient Clinic
Memorial Sloan Kettering Cancer Center Ralph Lauren Center
Harlem
04.2019 - 08.2019
Led transition of community clinic to MSKCC outpatient site, enhancing service delivery and patient access.
Developed processes and programs to improve accessibility of oncology care for diverse, underserved, and low-income communities.
Coordinated with interdisciplinary colleagues to provide comprehensive cancer prevention, diagnosis, treatment, and support services, including patient navigation and financial counseling.
Nurse Leader-Outpatient Oncology
Memorial Sloan Kettering Cancer Center Rockefeller Outpatient Pavilion
NY
01.2014 - 04.2019
Provided leadership and oversight of 80+ nurses and ancillary staff working in five decentralized oncology infusion units and chemotherapy verification desk with daily volume of 250+ patients daily.
Led redesign of structure, process, and culture of units to enhance service delivery, transitioning from three managers to one centralized manager, consolidating dedicated oncology disease units into general oncology units, achieving 15% decrease in patient infusion wait time and boosting patient satisfaction.
Collaborated with multidisciplinary team to align divisional goals; participated in hospital-wide committees; spearheaded quality improvement projects to enhance infusion flow and elevate patient experience.
Nurse Leader-Outpatient Oncology
Memorial Sloan Kettering Cancer Center Brooklyn Infusion Center
Brooklyn
05.2010 - 01.2014
Led project planning, programming, and design of 7,000 square foot oncology infusion center, enhancing patient care environment.
Provided leadership for clinical, administrative and facility operations for nursing and administrative staff.
Coordinated facility operations, collaborating with vendors for equipment maintenance, repairs, and contract renewals while managing supply orders and organizing community events.
The facility received the Modern Healthcare Award of Excellence in 2011.
Clinical Nurse Specialist/Nurse Manager
Memorial Sloan Kettering Cancer Center Rockefeller Outpatient Pavilion
NY
09.2007 - 05.2010
Directed clinical practice and operations for two oncology infusion units, managing care for over 150 patients daily and overseeing a team of 35 nurses and ancillary staff.
Clinical Nurse III-Oncology Infusion
Memorial Sloan Kettering Cancer Center Rockefeller Outpatient Pavilion
NY
10.2004 - 09.2007
Administered chemotherapy, biotherapy, and supportive medications while educating patients, assessing their conditions, and managing symptoms to enhance patient care in oncology.
Clinical Nurse I & II- Inpatient Oncology
Memorial Sloan Kettering Cancer Center
NY
08.2001 - 10.2004
Delivered comprehensive nursing care to thoracic medical/surgical oncology telemetry patients, ensuring adherence to treatment protocols and enhancing patient comfort.
Education
Doctor of Nursing Practice-Leadership - Hamden, CT
Quinnipiac University
Hamden, CT
01.2023
Master of Science - Nurse Executive Program for Nursing and Health Care Management
Long Island University
Brooklyn, NY
01.2007
Bachelor of Science - Nursing
Hampton University
Hampton, VA
01.2001
Skills
Oncology nursing
Care coordination
Evidence-based practice
Quality improvement
Interdisciplinary collaboration
Staff management
Team building
Leadership development
Problem solving
Effective communication
Certification
New York State Registered Nurse, #525889
New Jersey State Registered Nurse, #26NR25597800
Oncology Certified Nurse
Nurse Executive-Board Certified
BLS Healthcare Provider
Affiliations
Oncology Nursing Society (ONS) National Member New York City Local Chapter Member Board Positions Held- Secretary (?), President- Elect (?), President (?), Director-at Large (?) Oncology Nursing Foundation Volunteer-Bias Taskforce Review for ONS Congress, Research Grant & Leadership Scholarship (2024)
Awards And Grants
2024, Geri & ME MSK Nursing Fund Advancing the Science of Nursing Recipient
2021, Oncology Nursing Society Pearl Moore “Making a Difference Award” Team Achievement Award
2015, Oncology Nursing Society Pearl Moore “Making a Difference Award” Emerging Leader Award
2014, MSK Samuel and May Rudin Nursing Award for Excellence in Nursing Leadership
Presentations And Meeting Abstracts
2025, ANCC National Magnet Conference, Atlanta, GA, Communication Council Lets Clinical Nurses Drive Their Story
2025, Oncology Nursing Society Annual Congress, Denver, CO, Expanding Shared Governance: The Creation of Nursing Communication Council
2024, Oncology Nursing Society Annual Congress, Washington, D.C., CIVIC Duty: Combating Incivility and Violence in Clinical Settings
2018, 54th Annual Meeting of the American Society of Clinical Oncology, Chicago, IL, National Comprehensive Cancer Network Infusion Efficiency Workgroup Study: Optimizing Patient Flow in Infusion Centers
2018, Oncology Nursing Society Annual Congress, Washington, D.C., A Feasibility Pilot for Oncology Nurses Telecommuting, Improving Infusion Unit Scheduling and Flow Through Predictive Analytics and Innovative Scheduling Templates, Improving Vaccination Rates for Influenza and Pneumococcus Through a Nurse Driven Protocol
2017, 53rd Annual Meeting of the American Society of Clinical Oncology, Chicago, IL, The Next Generation of Quality Improvement at MSK: Turning Chemotherapy Process Delays into Chemo Express
2017, Oncology Nursing Society Annual Congress, Denver, CO, Taking Charge by Developing a Standardized Charge Nurse Orientation Program in the Ambulatory Chemotherapy Infusion Setting!, On Demand Educational Videos Improve Patient Autonomy
2016, Oncology Nursing Society Annual Congress, San Antonio, TX, Oncology Nursing Speed Dating: Finding the Right Path for You!
2011, Oncology Nursing Society Annual Congress, Boston, MA, Dermatologic Assessment from a Distance: The Use of Teledermatology in an Outpatient Chemotherapy Infusion Center
2011, 11th International Cancer Nursing Seminar, Tokyo, Japan, Nursing: A Cancer Chemotherapy Center, Evaluation of “Care for Survivors”
2010, Oncology Nursing Society Annual Congress, San Diego, CA, Chemo Ready…Patient is Ready for Treatment When They Walk Through the Door!
2009, 10th International Seminar on Cancer Nursing, Tokyo, Japan, Continuity of Nursing Care between Inpatient Units and Outpatient Clinics, Systematic Strategies for Expanding Outpatient Nursing in the USA
2006, Oncology Nursing Society Annual Congress, Boston, MA, Bevacizumab: A New Treatment Option for Non-Small Cell Lung Cancer?
Publications
Gordon, J. N., 2023, Improving Formal Incivility Reporting in Ambulatory Oncology: Implementing the CIVIC Duty Program., Clinical Journal of Oncology Nursing, 27, 6, 602-606
Sugalski, J., Kubal, T., Mulkerin, D., Caires, R., Moore, P., Fiorarancio Fahy, R., Gordon, J., et al., 2019, National Comprehensive Cancer Network Infusion Efficiency Workgroup Study: Optimizing Patient Flow in Infusion Centers., Journal of Oncology Practice, 15, 5, e458-e466
Gordon, J., Fischer-Cartlidge, E. & Barton-Burke, M., 2017, The Big 3 An updated Overview of Colorectal, Breast, and Prostate Cancers., Nursing Clinics of North America; Advances in Oncology Nursing, 52, 1, 27-52
Gordon, J., 2016, Empowering oncology nurses to lead change through a shared governance project., Oncology Nursing Forum, 43, 6, 688-690
Gordon, J. & Gruber, M., 2012, An innovative off-campus infusion suite designed to improve experiences of patients with cancer., Clinical Journal of Oncology Nursing, 15, 4, 354-359
Gordon, J., 2012, Dermatologic Assessment from a distance: The use of teledermatology in an outpatient chemotherapy infusion center., Clinical Journal of Oncology Nursing, 16, 4, 418-420
Gordon, J, Gougas, J. & Yi, C., 2011, How do you think the patient care environment affects outcomes?, ONS Connect, 26, 7, 16
Timeline
Clinical Nurse IV-Shared Care Strategic Partnerships
Memorial Sloan Kettering Cancer Center
10.2023 - Current
Pavilion Planning Committee Co-Leader
Memorial Sloan Kettering Cancer Center
03.2022 - 06.2023
Nursing Lead-COVID-19 Testing & Vaccine Clinics
NY
03.2020 - 03.2022
Nurse Leader-Inpatient Oncology
David H. Koch Center for Cancer Care at Memorial Sloan Kettering Cancer Center
04.2019 - 10.2023
Nurse Leader-Outpatient Clinic
Memorial Sloan Kettering Cancer Center Ralph Lauren Center
04.2019 - 08.2019
Nurse Leader-Outpatient Oncology
Memorial Sloan Kettering Cancer Center Rockefeller Outpatient Pavilion
01.2014 - 04.2019
Nurse Leader-Outpatient Oncology
Memorial Sloan Kettering Cancer Center Brooklyn Infusion Center
05.2010 - 01.2014
Clinical Nurse Specialist/Nurse Manager
Memorial Sloan Kettering Cancer Center Rockefeller Outpatient Pavilion
09.2007 - 05.2010
Clinical Nurse III-Oncology Infusion
Memorial Sloan Kettering Cancer Center Rockefeller Outpatient Pavilion
10.2004 - 09.2007
Clinical Nurse I & II- Inpatient Oncology
Memorial Sloan Kettering Cancer Center
08.2001 - 10.2004
Doctor of Nursing Practice-Leadership - Hamden, CT
Quinnipiac University
Master of Science - Nurse Executive Program for Nursing and Health Care Management
Clinical Nurse Post Anesthesia Care Unit at Md Anderson Medical Cancer CenterClinical Nurse Post Anesthesia Care Unit at Md Anderson Medical Cancer Center