J. Garrett Clark
Ponte Vedra Beach,FL
Summary
Experienced Software Solutions Engineer with an aptitude to learn and develop into a leadership role within a successful organization. I have extensive experience managing cross functional teams, working in various service oriented departments like sales, implementation, and post implementation support, and have been involved in numerous handoffs of technology solutions between each.
Over the last few years, I've been focused on learning and growing with various SaaS solutions and best practices. I've spent extensive time with Manhattans Active Warehouse Management solution (MAWM) as well as Oracles NetSuite and various other Oracle CX SaaS applications.
I am currently seeking a long term position in a healthy workplace to utilize my current skills and abilities with a goal of maturing my individual contributor and leadership skills
Overview
12
12
years of professional experience
Work History
Principal Consultant
Randstad Digital
09.2023 - Current
- Currently contracted with Lululemon
- Responsible for providing design, QA, implementation, and post implementation Manhattan Active WMS (MAWM) services and support to multiple facilities
- Daily cross-functional, hands-on working sessions with 20+ resources (Business, IT, and Warehouse Operations)
Director - Distribution Systems
Rugs USA
10.2022 - 02.2024
- Responsible for driving improvements in cost and service levels out of Manhattans Active Warehouse Management (MAWM) system for two facilities
- Had 3 direct reports and oversaw 50+ resources across two facilities
- Developed a MAWM solution that bundled orders together and resulted in $3M in annualized freight savings
- Lead MAWM configuration efforts designing systemic workflows to service numerous B2B partners resulting in $500k+ in annualized revenue
- Lead cross-functional team efforts configuring MAWM Amazon workflows to remediate fulfillment delays which drove shipping SLAs from 40% up to 90%+
- Lead MAWM hyper care support and various deep diving surgical exercises to remediate complex post MAWM implementation systemic issues
- Implemented numerous MAWM parcel and wholesale workflows which printed shipping labels in the correct format, maintained density in pick task volumes, and consolidated orders to the corresponding dock doors within SLA for expedited loading
Senior Cloud Technologist
Oracle
08.2019 - 11.2022
- Developed and delivered high quality SaaS application and Cloud Architecture technical presentations and demonstrations
- Built Customer Data Management decks and delivered numerous tailored customer facing demonstrations that articulate how customers consolidate customer information from multiple sources into a single enterprise view of a record
- Provided expertise on SaaS Security best practices, SaaS Offerings, PaaS Solutions, Emerging Technology, Hosting/Operations, and translating it into value for prospects
- Provided pre-sales technical / functional RFI, RFP, and Security Assessment support to prospective clients and existing customers
- Mentored new hires on best practices, job responsibilities, and systems within the organization
Pre-Sales Consultant
Configit, inc
01.2018 - 08.2019
- Led business and application requirement gathering, pain point discussions, analysis, and design sessions during sales cycles to prospects across North America
- Developed and delivered high quality Configure Price Quote (CPQ) demonstrations to prospects to support their business cases which resulted in $400k in revenue
- Lead cross functional team efforts to respond to RFQ's and RFP's around CPQ solutions
Senior Consultant
WMOS | Manhattan Associates
05.2014 - 01.2018
- Member of a cross functional, service-oriented team that was responsible for generating revenue by selling post implementation services that would optimize performance levels and streamline process within existing customer systems
- Successfully helped numerous big box retailers upgrade to a more efficient software system that resulted in nearly 100% visibility of their warehouse operations
- Performed 360 degree analysis of issues that arose from services sold to clients and worked with cross functional teams to provide effective solutions to remediate
Implementation Consultant
WCS | Fortna Inc
06.2012 - 06.2014
- Developed and presented a standard Warehouse Control System (WCS) software demo to prospects
- Provided software QA testing, Implementation support, training, and post implementation support for various warehouse implementations.
Education
Master of Business Administration -
Georgia Southern University
Statesboro, GA07.2017
Bachelor of Business Administration - Information Systems, Enterprise Resource Planning
Georgia Southern University
Statesboro, GA12.2011
Computer Science - Computer Science And Programming
Florida State College of Jacksonville
Jacksonville, FLSkills
- Software: Oracle CX Applications, Oracle NetSuite, MAWM, Manhattan WMOS, CPQ, and Salesforce Classic/Lightning
- Technologies: REST and SOAP integration services, Postman, Oracle Integration Cloud, Oracle SQL Developer, Working knowledge of C and Java, VPN, Encryption, SAML 20, and Experience with data modeling
- Soft Skills: Extensive experience debugging and remediating complex data issues, Ability to multi-task effectively in fast-paced environments
- Strong customer facing presentations and demos skills, Aptitude to learn and take on new tasks, Strong interpersonal skills, Conflict Resolution
https://www.linkedin.com/in/garrett-clark-00aaa861/
Hobbies
- Co-leader in a local run group. Help coordinate runs and social events
- Enjoy fishing, exercising, and sports in my free time
Timeline
Principal Consultant
Randstad Digital
09.2023 - Current
Director - Distribution Systems
Rugs USA
10.2022 - 02.2024
Senior Cloud Technologist
Oracle
08.2019 - 11.2022
Pre-Sales Consultant
Configit, inc
01.2018 - 08.2019
Senior Consultant
WMOS | Manhattan Associates
05.2014 - 01.2018
Implementation Consultant
WCS | Fortna Inc
06.2012 - 06.2014
Master of Business Administration -
Georgia Southern University
Bachelor of Business Administration - Information Systems, Enterprise Resource Planning
Georgia Southern University
Computer Science - Computer Science And Programming
Florida State College of Jacksonville
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