Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Job Hathorn

San Diego,CA

Summary

Ingenuous professional with extensive experience in logistics as well as Loss Prevention practices. Well versed in merchandise shipment processing and inventory management. Career minded individual that seeks to exceed expectations in every applicable way.

Overview

11
years of professional experience

Work History

Sephora USA

Store Loss Prevention Investigator
09.2022 - 01.2024

Job overview

  • Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
  • Reduced inventory shrinkage by analyzing and identifying trends in theft incidents and implementing targeted measures.
  • Trained a minimum of 5 colleagues a week on loss prevention practices/strategies.
  • Partnered with store leadership to implement shrink reduction strategies tailored to location needs, based on data and location trends.
  • Balanced time between floor observation and Closed Circuit Television(CCTV), monitoring sales floor for potential hazards, and potential theft.
  • Monitored Point of sale transactions for potential fraudulent transactions such as pass-offs, gift card scams, and unauthorized discounts.
  • Maintained professional, organized, and safe environment for colleagues and patrons.
  • Managed store employees successfully in fast-paced environment through proactive communication.

Kohls Department Store

Loss Prevention Officer
04.2021 - 07.2022

Job overview

Attentively monitored store and surrounding areas for signs of attempted theft by customers or personnel, intervening when necessary

  • Upheld strict security and safety procedures to protect business from financial losses both internally and externally.
  • Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise
  • Calmly and efficiently engaged dishonest customers, maintaining a non threatening position and diffusing any hostile intentions
  • Developed professional partnerships with store leaders and associates
  • Deterred potential theft with exceptional customer service
  • Successfully recovered merchandise in over 100 documented cases.
  • Maintained punctual communication with store leadership as well as Loss Prevention Supervisor and District Loss Prevention Manager
  • Used CCTV to actively monitor sales floor, stockroom and exterior areas for potential theft and Associate misconduct

United States Navy

Logistics Specialist
09.2012 - 09.2016

Job overview

  • Maintained records of purchases for command.
  • Provided logistics training as a part of command orientation.
  • Maintained organized filing system of all purchase and repair transactions.
  • Daily issue and inspection of command duty vehicles
  • Procured parts for ship, aircraft, military vehicles and various small watercraft.
  • Issued uniforms, tools, highly valued parts, and office supplies.
  • Delivered high priority materials to 10 commands/squadrons daily.
  • Conducted Bi weekly audits of ship/squadron storeroom inventory.
  • Maintained records of outstanding tools and parts.
  • Point of contact between command and various companies that supply tools and parts.
  • Coordinated incoming and outgoing shipments to maintain schedules.

Education

Southern New Hampshire University
Hooksett, NH

BBA from Business Administration, Information Systems
03-2027

University Overview

Skills

  • Inventory management
  • Exemplary communication
  • Loss prevention experience
  • Report writing skills
  • Safety-conscious
  • Complaint resolution
  • Video surveillance proficiency
  • Preventive maintenance
  • Security systems management
  • Multitasking and organization
  • Warehouse management

Timeline

Store Loss Prevention Investigator
Sephora USA
09.2022 - 01.2024
Loss Prevention Officer
Kohls Department Store
04.2021 - 07.2022
Logistics Specialist
United States Navy
09.2012 - 09.2016
Southern New Hampshire University
BBA from Business Administration, Information Systems
Job Hathorn