Jhael Cortes Rodriguez
Aurora,IL
Summary
Dedicated individual with a strong work ethic and exceptional analytical skills. A selfless team player with problem-solving qualities that have proven successful in the realm of logistics and management. Unique approach and insightful perspective through experience in various fields of work such as warehousing, shipping, translating, and sales. Looking to tackle new responsibilities and build upon skills as a data analyst or similar field.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Machine Adjuster
Forest Envelope
Bolingbrook, IL
07.2019 - Current
- Ensured precision in blank folding by modifying folding and scoring mechanisms to meet specifications
- Adjusted size and placement of seal gum applicators, window patch gum applicators, and side seam gum applicators
- Conducted routine inspections on various equipment including rubber rollers, guide wheels, and electrical components (such as PLCs and safeties)
- Streamlined operations by managing a comprehensive inventory of crucial production components like gums, window patch rolls, cutting dies, and paper stock
- Trained junior adjusters to meet required standards
Branch Sales Professional
EcoShield Pest Control
Geneva, IL
12.2018 - 06.2019
- Independently performed thorough home inspections to assess and detect pest issues, generating a higher number of potential sales opportunities.
- Executed sales presentations by creating corresponding proposals and diagrams for customers.
- Prospected leads through inside-sales and cold-calls to regional contacts
- Relayed property diagrams to service team for contracted work after sale.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Supervisor
DSV Global Transport and Logistics
Aurora, IL
05.2018 - 12.2018
- Organized daily team meetings to communicate goals and assignments with warehouse associates
- Responded to special orders and customer requests, adjusting work-flow to satisfy objectives
- Ensured warehouse safety standards to prevent OSHA violations and eliminate workplace hazards
- Analyzed shipping volume reports with management to anticipate labor requirements and adapt our shipping approach.
Carrier Sales Representative
Circle 8 Logistics
Lombard, IL
06.2017 - 02.2018
- Conducted independent internal and external sales with shipping companies through phone calls and emails
- Maintained regular correspondence with an exclusive portfolio of trucking transportation companies, conveying relevant regional market trends
- Received and processed various shipping documents such as insurance certificates, bills of lading, and invoices
- Strengthened connections through regular in-person and phone meetings.
Warehouse Associate
DSV Global Transport and Logistics
Aurora, IL
05.2015 - 05.2017
- Reviewed and streamlined service order process steps and procedures to increase efficiency
- Managed back-orders and ensured timely delivery to respective destinations within the warehouse
- Reported and rectified inventory system errors, ensuring accurate database records.
- Operated forklifts and heavy machinery while performing general warehouse duties.
Education
Bachelor's - Business Management, Spanish, and Political Science
Augustana College
05.2017
Skills
- Microsoft Office
- Warehouse Management
- Data Acquisition
- SQL and Databases
- BI dashboards
- Sales Vendor Relationships
- Needs assessments
- Analytical Skills
- Production Monitoring
- Multitasking
- Problem-solving aptitude
- ERP systems knowledge
Certification
IBM Data Analytics with Excel and R Professional Certificate
Personal Information
Willing To Relocate: Anywhere
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Machine Adjuster
Forest Envelope
07.2019 - Current
Branch Sales Professional
EcoShield Pest Control
12.2018 - 06.2019
Supervisor
DSV Global Transport and Logistics
05.2018 - 12.2018
Carrier Sales Representative
Circle 8 Logistics
06.2017 - 02.2018
Warehouse Associate
DSV Global Transport and Logistics
05.2015 - 05.2017
Bachelor's - Business Management, Spanish, and Political Science
Augustana College