Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jhaevon Payne

Albuquerque,NM

Summary

Offering strong foundation in customer relations and communication, well-suited to thrive in sales environment and eager to grow and develop within industry. Brings mindset ready to learn sales strategies and best practices, producing valuable insights and results.

Developed skills in customer engagement and sales strategy within fast-paced retail environment. Demonstrates keen ability to understand customer needs and deliver tailored solutions that drive satisfaction and loyalty. Seeking to transition these abilities into new field where building relationships and achieving results are paramount.

Able to complete objectives set by the store manager for the department. Answer customer questions to guide them to the products they want and need. Return to school and get a Bachelors Degree in Electrical engineering.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Electronic Sales Specialist

Walmart Inc.
07.2024 - Current
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Provided first-rate service to all customers and potential customers.
  • Provided ongoing support to existing clients, maintaining a high level of satisfaction and encouraging repeat business.
  • Demonstrated product features, answered questions and persuasively overcame objections.
  • Built strong client relationships through consistent communication and effective problemsolving.
  • Collaborated with cross-functional teams to deliver comprehensive solutions for clients'' needs.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Trained new employees on customer service, money handling and organizing strategies.

Overnight Stocker

Albertsons Market
08.2023 - 07.2024
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.

Education

Associate Degree - Engineering

Central New Mexico Community College
Albuquerque, NM

Skills

  • Project management
  • Customer service
  • Communication
  • Problem-solving
  • Trouble Shooting
  • Operate PLE
  • Relationship building
  • Client relations
  • Customer service and care
  • Upselling and cross selling
  • Staff education and training
  • Technical support

Certification

PLE: Powered Lift Equipment

Ability to operate a Walkie Stacker machinery.

Timeline

Electronic Sales Specialist

Walmart Inc.
07.2024 - Current

Overnight Stocker

Albertsons Market
08.2023 - 07.2024

Associate Degree - Engineering

Central New Mexico Community College

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