Jhaiden Craig
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Paratransit Bus Operator
Metro Lift
01.2023 - 05.2023
- Followed company policies and procedures and maintained compliance with standards.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Provided information about routes, destinations and timelines to inform passengers.
- Followed predetermined routes to consistently meet targets and maintain schedules.
Delivery Driver
Amazon
04.2020 - 01.2023
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
Package Handler
Fed Ex Ground
03.2020 - 05.2020
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used hand-held scanners and physical logs to accurately track item movements.
- Followed verbal and written instructions to properly move and ship products.
- Assembled, sealed, and loaded packages into correct trucks.
Cashier
Sprouts
08.2019 - 03.2020
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Before and After School Care Assistant
Buzy Bee Academy
08.2017 - 02.2020
- Supervised free play and other activities to keep children safe.
- Established positive relationships with parent to collaboratively promote child's wellbeing.
- Maintained child-friendly environment by allowing frequent access to outdoor activities.
- Helped with creation of age-appropriate activities to keep children positively engaged.
Barista Shift Lead
Dunkin' Donuts
05.2017 - 07.2019
- Served customers quickly and efficiently and created strategies to prevent delays.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Memorized ingredients and recipes for wide variety specialty drinks.
- Generated friendly atmosphere by encouraging employees to greet and speak to customers.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
Education
Associate of Applied Science - Logistics And Materials Management
Lone Star College System
Spring, TX12.2024
High School Diploma -
Morton Ranch High School
Katy, TX06.2017
Skills
- Scheduled Services
- Ability to Lift 50 Pounds
- Performance Improvement
- Adaptable and Flexible
- Process Transactions
- Serve Customer Needs
- Upselling
- Excellent Memory
- Resolving Complaints
- Prepare Products
- Solid Problem Solver
- Available Weekends
Timeline
Paratransit Bus Operator
Metro Lift
01.2023 - 05.2023
Delivery Driver
Amazon
04.2020 - 01.2023
Package Handler
Fed Ex Ground
03.2020 - 05.2020
Cashier
Sprouts
08.2019 - 03.2020
Before and After School Care Assistant
Buzy Bee Academy
08.2017 - 02.2020
Barista Shift Lead
Dunkin' Donuts
05.2017 - 07.2019
Associate of Applied Science - Logistics And Materials Management
Lone Star College System
High School Diploma -
Morton Ranch High School
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