Jhai'Nayia Hayes
Virginia Beach,VA
Summary
Compassionate Certified Nursing Assistant with extensive experience at Bickford of Virginia Beach.Personable and compassionate with natural ability to connect with patients and provide high-quality care. Knowledge of basic medical terminology and patient care techniques, combined with proficiency in vital signs monitoring and personal hygiene assistance. Dedicated to enhancing patient comfort and well-being through attentive and empathetic support.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Bickford of Virginia Beach
04.2023 - Current
- Assisted residents with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Advocated for resident needs, promoting a supportive and responsive care environment.
- Supported nurses during shift transitions by providing comprehensive patient updates and assisting in the handoff process when necessary.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Personal Care Assistant
TheKey
01.2023 - 09.2023
- Provided emotional support and companionship to patients, fostering positive relationships.
- Documented patient progress accurately in electronic health records, ensuring data integrity.
- Contributed to a clean and safe environment by performing light housekeeping tasks in the patient''s living area.
- Developed strong rapport with patients through compassionate listening skills, creating a trusting caregiving relationship conducive to healing and recovery.
- Enhanced patient mobility through regular assistance with exercises and walking routines.
- Assisted patients with meal preparation and feeding, accommodating dietary restrictions when necessary.
Personal Care Assistant
Cherished Home Services
09.2022 - 02.2023
- Assisted patients with daily living activities to enhance comfort and well-being.
- Promoted emotional well-being of patients by engaging them in meaningful conversations and recreational activities.
- Demonstrated adaptability when faced with unexpected challenges or emergencies within the caregiving setting, responding calmly and efficiently under pressure.
- Safeguarded patient privacy by strictly adhering to HIPAA guidelines in all interactions and documentation processes.
- Ensured medication adherence for patients by administering prescribed medications on time.
- Maintained patient hygiene by assisting in bathing, grooming, and dressing tasks.
Education
High School Diploma -
Green Run High School
Virginia Beach, VA06-2019
Skills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Compassionate
- Alzheimer's and dementia care
- Medical terminology
- End-of-life care
- Transfer techniques
- Urinary catheter care
Certification
- CNA - Certified Nursing Assistant (August 2025-August 2027)
Timeline
Certified Nursing Assistant
Bickford of Virginia Beach
04.2023 - Current
Personal Care Assistant
TheKey
01.2023 - 09.2023
Personal Care Assistant
Cherished Home Services
09.2022 - 02.2023
High School Diploma -
Green Run High School
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