Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jhakeem Jones

Eatontown

Summary

Motivated and detail-oriented sales professional with five years of supervisory experience seeking a management position. Seeking an opportunity to apply my advanced knowledge of sales and customer service and my experience with team building and staff development.

Overview

17
17
years of professional experience

Work History

Sales Specialist

WESCO
03.2024 - Current
  • Trained under manager to have an understanding of rubber goods
  • Took over account manager for PPL-PA and RIE
  • Took over rubber goods PSEG
  • Worked closely with Hi-Line Warehouse lead to take understaffed department to fully manned.
  • Worked closely with Hi-Line Warehouse lead to revamp failing exchange processes.
  • Worked closely with Hi-Line to revamp batching and QB processes.
  • Facilitated smooth transition of Webster Warehouse to Gilberts
  • Retained PPL-PA and RIE business during transition
  • Worked closely with new HI-Line staff transitioning into new roles for PSEG Dielectric program
  • Worked closely with new HI-Line staff transitioning into new roles for PPL-PA and RIE Dielectric program

Regional Sales Manager

IBOCO
10.2021 - Current
  • -Product knowledge training.
  • -Observed Regional sales meetings.
  • -Learned customization of wire duct and DIN rail.
  • -Observed strategy meeting w/ the president & operations manager.
  • -Operated front end of warehouse processing orders and shipping products.
  • -Became active in Regional Sales meetings.
  • -Studied outside sales, distributor policies, marketing and product knowledge.
  • -First business trip to visit regional distributors, sales reps and customers.
  • -Observed Quality assurance meeting w/ the president, operational manager, and parenting company quality assurance managers.
  • -Observed Logistics meeting w/operational manager.
  • -Inside sales and customer service.
  • -Became an IC Agent
  • -Answered inbound calls from customers and quickly assessed customers' needs and proactively provided solutions.
  • -Cross-referenced products to grow business and improve customer relations.
  • -Presented customization sales presentation to improve cost for labor, scrap, injuries, mistakes, warehouse space, time, environment, and excess cardboard.
  • -Analyzed sales reports to determine which area sales needed to be increased.
  • -Coordinates and organizes all samples for potential business.
  • -Office maintenance to maintain a clean, productive, and positive work environment.
  • -Completed beginner to advanced excel training program.

Personal Loan Specialist

OneMain Financial
07.2019 - 05.2021
  • -Named Top Three Loan Producer for the region November 2019-April 2020
  • -Ranked Number One in Branch November 2018-October 2019
  • -Developed great underwriting skills and risk assessing tactics to qualify clients for high quality loans.
  • -Maintained low delinquency by using outstanding manual underwriting skills.
  • -Exceeded Client Approval Rate by providing exhilarating customer service to every client.
  • -Displayed the ability to work calmly under pressure, to exceed the minimum of applications, optional products and titles per loan.

Sales Representative

Comcast
08.2015 - 07.2019
  • -Named Top Five Salesman May 2017-February 2018
  • -Exceeded company expectations by overdriving sales in coax, phones, and television by more than 20% of goal every month, consisting of 50% residential and 50% business accounts.
  • -Utilized sales tactics and employed negotiation skills to upgrade existing business and residential client packages and create multiple service accounts for new customers to maximize profits.
  • -Developed great account relationships to decrease the amount of business churn.
  • -Maintained existing accounts with residential and business accounts by going above and beyond the normal Account health check-up procedure, by building and maintaining a constant relationship with each account holder.

Store Manager/Sales Manager

GNC
04.2014 - 04.2015
  • -Increased store profit by $150,000
  • -Developed and maintained store budgets in preparation for store audits.
  • -Recipient of two perfect scores on two separate store audits
  • -Developed and deployed marketing strategies to increase sales
  • -Responsible for driving overall sales of store
  • -Identified sales patterns to maintain product inventory by optimizing orders from product vendors
  • -Followed all procedures for hiring and training of staff and sales representatives, maintained staff schedules, and processed payroll.
  • -Established relationships with product vendors and customers while serving as a motivator for staff and sales team.

Corpsman

U.S. Navy
05.2008 - 05.2013
  • -Managed the Labor and Delivery Floor of the naval base hospital, by using organizational skills to maintain supply carts and equipment for each room.
  • -Responsible for the care of infants for the first 24hrs to monitor vitals, complete check ups to ensure proper growth and identify any abnormalities resulting from delivery and prepare them for transfer to discharge.
  • -Overseer of all floor corpsmen and managed their responsibilities to completion.
  • -Overseer of all programs for inspection of the hospital as well as conducting over 1,500 inspections.
  • -Acquired ESWs (Enlisted Specialist Warfare Device) by demonstrating my knowledge about all responsibilities and workings of the naval ship through my duties and completion of an assessment while serving as a corpsman.
  • -Received a Good Conduct Medal for completing three consecutive years of honorable and faithful service.
  • -Awarded a Navy Achievement Medal for my contributions to the United States Naval Service

Education

Bachelor's degree - Business, Human Resources

University of Phoenix
Jersey City, NJ
08.2018

Skills

  • Client relationship management in sales
  • Warehouse Operations
  • Product Customization
  • Order Processing

Timeline

Sales Specialist

WESCO
03.2024 - Current

Regional Sales Manager

IBOCO
10.2021 - Current

Personal Loan Specialist

OneMain Financial
07.2019 - 05.2021

Sales Representative

Comcast
08.2015 - 07.2019

Store Manager/Sales Manager

GNC
04.2014 - 04.2015

Corpsman

U.S. Navy
05.2008 - 05.2013

Bachelor's degree - Business, Human Resources

University of Phoenix

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