JHAKEER JOHNSON
Huff, and Puff Sounds Conservatory of Fine Arts
Newark,NJ
8
years of professional experience
Healthcare professional with extensive experience in patient access roles, ensuring smooth patient admissions and accurate data management. Proven ability to collaborate effectively with teams and adapt to dynamic healthcare environments. Known for excellent communication skills and strong attention to detail.
Work History
HR INTERN
2 Years 10 Months- Oversee maintenance and operation of facilities, including buildings and grounds.
- Advocated for students with disabilities to ensure equal access to education.
- Coordinated with vendors and contractors to address facility needs efficiently.
- Developed and implemented accommodations for diverse learner needs.
- Managed financial assistance programs, including disbursement, and tracking of funds.
Patient Access Representative
1 Year- Facilitated patient registration and verification processes, ensuring accurate data capture.
- Assisted patients with insurance inquiries, enhancing their understanding of coverage options.
- Coordinated appointment scheduling for multiple departments, optimizing patient flow.
- Implemented process improvements for patient check-in procedures, increasing efficiency.
IT STUDENT ASSISTANT
4 Years 10 Months- Assisted with answering telephone calls, managing databases, and drafting correspondence.
- Answered user inquiries to resolve computer software or hardware operation problems.
- Communicate effectively with diverse students, staff, and faculty
- Responsible for establishing seamless care and ensuring the delivery of high-quality services.
- Train students, faculty, and staff in all areas of the lab, primarily Internet/ E-Mail, online courses, Gothic Net, and printing
- Coordinated software installations and updates across campus computers, enhancing user experience and functionality.
- Assisted with troubleshooting technical issues for faculty and students, improving overall system reliability.
BEHAVIORAL HEALTH TECHNICIAN
2 Years- Demonstrated ability to provide compassionate, patient-centered care and support to individuals with mental health and substance use disorders.
- Maintained accurate documentation of client progress, assessments, treatment plans, and other related records.
- Developed strong interpersonal skills while interacting with clients in a respectful and professional manner.
- Adhered to all HIPAA regulations regarding confidentiality and privacy when handling sensitive information about clients' medical histories or diagnoses.
Education
Bachelor of Arts - Sociology and Anthropology
Skills
Communication
Interpersonal
Attention to Detail
Active Listening
Customer Service
Problem-Solving
Organizational Skills
Computer literacy
Employee relations
Recruitment
Timeline
Patient Access Representative
Ensemble Health Partners
04.2025 - 04.2026Read More
HR INTERN
Huff, and Puff Sounds Conservatory of Fine Arts
09.2023 - CurrentRead More
BEHAVIORAL HEALTH TECHNICIAN
Serenity at Summit
05.2021 - 05.2023Read More
IT STUDENT ASSISTANT
New Jersey City University
11.2018 - 09.2023Read More
New Jersey City University
Bachelor of Arts from Sociology and Anthropology
Read More