Jhakiethaia Bias
Receptionist/Office Assistant
Fort Walton Beach,FL
Summary
Energetic and reliable office assistant skilled with a diverse group of people, exceptional customer service skills,strong work ethic,and the ability to work as a team player.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Office Assistant
Kleen Sweep Cleaning Services
10.2021 - 11.2024
- Completed clerical tasks such as filing, copying, and distributing mail.
- Delivered clerical support by handling range of routine and special requirements.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Edited and proofread documents for accuracy and completeness.
- Managed up to 10 scheduled cleanings per day.
- Verified methods of payment and settled cash transactions.
- Ran business errands as well as personal immediate supervisor errands.
- Made daily bank deposits.
Office Assistant /Receptionist
Lurin Real Estate Holding
10.2020 - 10.2021
- Records filing and faxing
- Telephone and front office reception
- Spreadsheets and reports
- managing and ordering office supplies
- Scheduling and calendaring
- Microsoft Excel and Teams/ Meetings
- Prepared and submitted documents
- Deposits and drops
- Collaborated with various departments to complete assigned tasks.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
Office Manager
Astana Cars
03.2015 - 05.2019
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Collected, sorted, distributed and sent mail and packages.
- Received and routed business correspondence to correct departments and staff members.
- Routed incoming mail and messages to relevant personnel without delay.
- Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
- Corresponded with clients through email, telephone or postal mail.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Coordinated community events
Education
High School Diploma -
Choctawhatchee Senior High School
Fort Walton Beach, FL 08.2001 - 05.2005
Skills
Problem-solving skills
Excellent written and verbal communication skills
Outgoing and Positive attitude
Problem solving and decision making skills
Proficient in Microsoft Office
Excellent organizational skills
Multi-line Telephone Systems
Office management
Time management
Self-Motivated
Type 80 wpm
Data entry
Timeline
Office Assistant
Kleen Sweep Cleaning Services
10.2021 - 11.2024
Office Assistant /Receptionist
Lurin Real Estate Holding
10.2020 - 10.2021
Office Manager
Astana Cars
03.2015 - 05.2019
High School Diploma -
Choctawhatchee Senior High School
08.2001 - 05.2005
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